*Job Title : **Banking Systems Administrator*

*Location: Troy, Michigan – Hybrid (2 days onsite per week) *



Systems Administrator provides day-to-day management for various banking
systems, online and mobile banking applications.  50% System Administration
and Monitoring, 30% Project Delivery and System Analysis, 20% Handles
Escalated Helpdesk Support Issues


*Experience Level 5-10 years*

*REQUIRED EXPERIENCS:*

   1. *Banking industry experience (5+ years)*
   2. *Systems Administration for various banking systems, online and
   mobile banking applications*
   3. *Project delivery and Systems analysis- Process re-engineering,
   systems solutions, application integration, etc.*
   4. *Handling high-level escalated systems and software issues, etc.*


*Skills & Job Responsibilities*
Provides day-to-day management for various banking systems. This role will
provide support for analysis, implementation, testing and configuration for
online and mobile banking applications. This position will include after
hours or weekend support.

• *50% System Administration and Monitoring*
• Provides software support through upgrading, patching, trouble shooting,
and installation.
• Maintain a working knowledge of all systems utilized by team.
• Perform testing and monitor for quality assurance.
• Coordinates product installations with an implementation schedule.
• Provides technical and product support to product owners and bank
personnel.
• Responsible for documenting, tracking and reporting on all outstanding
vendor issues
• Identify trends and patterns of outstanding issues, reporting to the
vendor and/or various teams as necessary.
*• 30% Project Delivery and System Analysis*
• Provide operational expertise on process re-engineering initiatives and
projects with third party vendors.
• Work with various internal business partners to understand and design
system solutions online and mobile banking needs.
• Partner with various affiliates to understand, document, and design
system solutions that provide straight through processing.
• Ensure application configuration integrates with new processes and system
interface designs that are part of enterprise initiatives.
• Participate as a system SME in project related meetings.
• *20% - Handles Escalated Helpdesk Support Issues*
• Responsible for analyzing non-routine problem-solving inquiries that are
highly technical in nature.
• Troubleshoot and resolve software and connectivity problems, including
user access and component configuration.
• Provides solutions for escalated software related issues.
• Escalates incidents in a timely manner and involves appropriate personnel
as required.
• Independently diagnose and resolve complex problems or requests.
• Accurately assesses the reported situation and provides detailed
statistics in a timely manner

-- 

Regards !

ANSHUL ASTHANA

*Direct: 803-818-3474 *EXT-136* E : **ans...@1pointsys.com*
<ans...@1pointsys.com>

Recruiter | 1 Point System LLC


Connect on LinkedIn: linkedin.com/in/anshulasthana28
<https://www.linkedin.com/in/anshulasthana28>

115 Stone Village Drive • Suite C • Fort Mill, SC • 29708

An E-Verified company | An Equal Opportunity Employer

Fax :  803-832-7973 | W : *www.1pointsys.com* <http://www.1pointsys.com/>

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