Hello, Hope you are doing good.
We have an immediate opening for the below position, kindly let me know your interest with your updated resume at *[email protected] <[email protected]>*. *Through TCS/..* *L2 Support Engineer (Operations & Release Management)* *Description :* This role will be responsible to manage the distributed applications that comprise the trading platform, Clearing, and Regulatory systems for on-premises servers. Own the incidents routed by L1 team , triage and provide resolution if within the scope of L2, else reassign the incident to respective L3 teams of either Application or Infra Operations with complete triage information for faster resolution from L3 teams. *Primary Responsibilities:* - *Release management: * - Perform deployments activities and troubleshoot any failures, coordinate with App dev /QA team to ensure builds are made available and enable promotion to higher environments on time. - Enforcing and implementing change controls, facilitating collaboration between groups to achieve results quickly. - Configuring and administering middleware changes - *Incident management:* - Troubleshooting of incidents (L2/2.5) on all environments including resolution and reassignment to L3 (application/infra-Ops) for root cause fix. o Monitoring of Batch jobs, alerts (app and infra), and internal dashboard applications. - DR Support: Coordinating hardening and testing efforts through DR activities. - Identify and automate technical/process improvements. *Job Specific / Technical Competencies: * *Administering Unix VM Hosts* - Expertise on the Unix (AIX)/Linux environments. - Expertise on scripting with bash/shell. - Good analytical & Problem-Solving skills - Good understanding of Application environment (Troubleshooting issues related to applications hosted on Linux boxes) - Experience in handling Java exceptions, Oracle DB errors and similar application failures. - Expertise in deploying builds using Software Configuration Management tools, bootstrapped deployments, Jenkins, CHEF and Bitbucket and release management activities. - Alert handling and monitoring using tools like Splunk and perform triaging of incidents. - Good understanding of networking concepts such as Firewall/VPN. Must be able to trace network / connectivity issues that impacts application. - Have performed server-side Automation – shell scripting, ansible or similar tools. - Have experience working on ITSM tools – BMC Remedy Helix, Jira - Experienced in setting up and administering middleware tools – IBM MQ, Kafka and Tibco FTL - Security and Quality Orientation, SSL certificate management. - Google Cloud will be a plus. - Good communication - Prior experience in Application support is recommended. *Expected Technical skills:* OS: Unix (AIX) / Windows, Scripting and DevOps: PowerShell, Bash/Shell, Jenkins, CHEF, Ansible and Bitbucket, Chocolatey packages and Venafi Middleware: IBM MQ, Kafka and Tibco FTL Networking: concepts of Firewall/VPN Monitoring tool: Splunk, UC4 ITSM tools – BMC Remedy Helix, Jira Internet / Web Technologies: Apache, Nginx, JBoss, Tomcat, Microsoft IIS 4-7, Typo3 (Good to have) *Bharat Chhibber | Sr. Technical Recruiter* *Direct: 919 626 9615 | EMAIL [email protected] <[email protected]>* -- You received this message because you are subscribed to the Google Groups "Android Discuss" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/android-discuss/CAEmgVe3QbBzJR1Qh1ggGTwXUaGh3d_0sYZ3S9rK3pRbks6%3D%2B7w%40mail.gmail.com.
