Dear community members,

we are proud to announce today the release of ((OTRS)) Community Edition 6 
Patch Level 26, ((OTRS)) Community Edition 5s Patch Level 41, OTRS::ITSM Module 
6 Patch Level 26, OTRS::ITSM Module 5s Patch Level 41, OTRS FAQ 6 Patch Level 
24, OTRS FAQ 5 Patch Level 25, OTRS Survey 6 Patch Level 17, OTRS Survey 5 
Patch Level 16, OTRS TimeAccounting 6 Patch Level 15, OTRS TimeAccounting 5 
Patch Level 19, OTRS SystemMonitoring 6 Patch Level 11, OTRS SystemMonitoring 5 
Patch Level 9, OTRS MasterSlave 6 Patch Level 22, OTRS MasterSlave 5 Patch 
Level 26, OTRS Clone DB 6 Patch Level 7, OTRS Clone DB 5 Patch Level 10, OTRS 
AppointmentCalendar 5 Patch Level 16. 




+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                ((OTRS)) Community Edition 6 Patch Level 26
Release date:           07-February 2020
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/otrs-community-edition-6-patch-level-26
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“




+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                ((OTRS)) Community Edition 5s Patch Level 41
Release date:           07-February 2020
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/otrs-community-edition-5s-patch-level-41
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“




+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS::ITSM Module 6 Patch Level 26
Release date:           07-February 2020
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/otrsitsm-module-6-patch-level-26
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“




+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS::ITSM Module 5s Patch Level 41
Release date:           07-February 2020
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/otrsitsm-module-5s-patch-level-41
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“




+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS FAQ 6 Patch Level 24
Release date:           07-February 2020
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/otrs-faq-6-patch-level-24
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS FAQ 5 Patch Level 25
Release date:           07-February 2020
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/otrs-faq-5-patch-level-25
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS Survey 6 Patch Level 17
Release date:           07-February 2020
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/otrs-survey-6-patch-level-17
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS Survey 5 Patch Level 16
Release date:           07-February 2020
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/release-notes-otrs-survey-5-patch-level-16
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“




+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS TimeAccounting 6 Patch Level 15
Release date:           07-February 2020
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/otrs-timeaccounting-6-patch-level-15
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS TimeAccounting 5 Patch Level 19
Release date:           07-February 2020
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/otrs-timeaccounting-5-patch-level-19
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“




+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS SystemMonitoring 6 Patch Level 11
Release date:           07-February 2020
Status:                 Patch Level


Read the entire release 
notes:https://community.otrs.com/otrs-systemmonitoring-6-patch-level-11
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS SystemMonitoring 5 Patch Level 9
Release date:           07-February 2020
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/otrs-systemmonitoring-5-patch-level-9
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS MasterSlave 6 Patch Level 22
Release date:           07-February 2020
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/otrs-masterslave-6-patch-level-22
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS MasterSlave 5 Patch Level 26
Release date:           07-February 2020
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/otrs-masterslave-5-patch-level-26
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS Clone DB 6 Patch Level 7
Release date:           07-February 2020
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/otrs-clone-db-6-patch-level-7
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS Clone DB 5 Patch Level 10
Release date:           07-February 2020
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/otrs-clone-db-5-patch-level-10
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS AppointmentCalendar 5 Patch Level 16
Release date:           07-February 2020
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/otrs-appointmentcalendar-5-patch-level-16
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“





With kind regards

Sabrina Seubert
–
Marketing Manager

OTRS AG
Zimmersmühlenweg 11
61440 Oberursel
Germany

T: +49 6172 681988-0
F: +49 9421 56818-18 
I:  https://www.otrs.com/

Business location: Oberursel, Country Court: Bad Homburg, HRB 10751, VAT ID: 
DE256610065
Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), 
Christopher Kuhn, Sabine Riedel


OTRS 7 | Automation • Agility • Communication • Transparency
Find out more

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