The OTRS Team is pleased to announce the release of OTRS 1.2 Beta 2.
This is the second "beta" version of the new OTRS 1.2.
Major Changes:
==============
* added config option for CustomerGroupSupport (on/off)
[Kernel/Config.pm]
# CustomerGroupSupport (0 = compat. to OTRS 1.1 or lower)
# (if this is 1, the you need to set the group <-> customer user
# relations! http://host/otrs/index.pl?Action=AdminCustomerUserGroup
# otherway, each user is ro/rw in each group!)
$Self->{CustomerGroupSupport} = 0;
# CustomerGroupAlwaysGroups
# (if CustomerGroupSupport is true and you don't want to manage
# each customer user for this groups, then put the groups
# for all customer user in there)
$Self->{CustomerGroupAlwaysGroups} = ['users', 'info'];
[...]
* added ticket link feature
* added Bcc field for agent address book and agent compose
* fixed uncounted unlocktime calcualtion in bin/UnlockTickets.pl
* renamed column "comment" to "comments" of each table to
be oracle compat. Use the scripts/DBUpdate-to-1.2.(mysql|postgresql).sql
to get your database up-to-date.
* changed Kernel::System::Ticket->SearchTicket() to
return false if on param (e. g. Queue or State) doesn't exist
(problem was, that if a queue name dosn't exist, then the
GenericAgent gets tickets from all queues!).
* and some other small bug fixes
(details: http://cvs.otrs.org/cvsweb.cgi/otrs/CHANGES?rev=1.108)
Download:
=========
ftp://ftp.otrs.org/pub/otrs/ (Germany/Hamburg)
ftp://ftp.gwdg.de/pub/misc/otrs/ (Germany/G�ttingen)
ftp://ftp.samurai.com/pub/otrs/ (Canada/Toronto)
(a full list of all download mirrors (ftp/http/rsync) is available at
http://otrs.org/download/)
-----------------------------------------------------------------
MD5 message digest (128-bit) checksums
f13a9d931c5a5056f4bfdcffd1bcc657 ./RPMS/suse/7.3/otrs-1.2.0-beta2.i386.rpm
3fd2b4eafc4529a6c17a1a5561a1bc95 ./RPMS/suse/8.x/otrs-1.2.0-beta2.i386.rpm
508734a8745531a92ecd7b2d4cb9e1b0 ./RPMS/suse/9.x/otrs-1.2.0-beta2.i386.rpm
c76e2cb9d637aad06def8c6c486ea61c ./RPMS/redhat/7.x/otrs-1.2.0-beta2.i386.rpm
8b7a8905d6207af3a2eee87265627ddc ./RPMS/redhat/8.0/otrs-1.2.0-beta2.i386.rpm
ca9dd7cd6a002d6035424329ac0e9fac ./SRPMS/suse/7.3/otrs-1.2.0-beta2.src.rpm
776484c9cd930816300d1a3f9031a984 ./SRPMS/suse/8.x/otrs-1.2.0-beta2.src.rpm
ebdf3a089ab9a504982dd8491adffc98 ./SRPMS/suse/9.x/otrs-1.2.0-beta2.src.rpm
247acec169298f545a307eb4999daaa6 ./SRPMS/redhat/7.x/otrs-1.2.0-beta2.src.rpm
33b802a2fbda33404374523a2b7d4961 ./SRPMS/redhat/8.0/otrs-1.2.0-beta2.src.rpm
f84ee01fc445c87d5fcce9f5c1e1c6c1 ./otrs-1.2.0-beta2.tar.gz
62b6afc2cb43b78171f34d99f456b242 ./otrs-1.2.0-beta2.tar.bz2
-----------------------------------------------------------------
Upgrading:
==========
For those folks who are using OTRS 1.1 and want to upgrade to 1.2
please read the UPGRADING and INSTALL files.
Online Documentation:
=====================
http://doc.otrs.org/cvs/en/html/
http://doc.otrs.org/cvs/de/html/
Bugreports:
===========
http://bugs.otrs.org/ (Thanks!)
We appreciate your help with the development of OTRS. :-)
Have a lot of fun!
Martin
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
http://www.otrs.de/ :: Manage your communication!
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