Good morning,
between 10/10/2005 and 12/10/2005 at Linux-Hotel again takes place a
German OTRS advanced training. I would like to tell it in this round,
because I think not all people have notice it bevor.
Here you have the chance to expert all about OTRS in a small group.
The advanced training extend 3 days and who now the Linux Hotel, says
that is a lovely place.:)
advanced training topics:
- Configure the OTRS server.
- Spezial config options and how can I use it.
- Aim and accomplish backup- and restore procedures.
- Customize the OTRS webinterfaces.
Generate own webforms for customer ticket interface.
Generate own reports and stats.
- Time for miscellaneous themes and spezial questions.
Training informations and informations about the location you could
found here:
http://www.linuxhotel.de/kurs/otrs/index.html
Thanks for your help!:)
I wish a nice day,
Stefan Rother
--
((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing
Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769
http://www.otrs.com/ :: Communication with success!
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