Dear Community Members,

+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++

OTRS 2.1.2 (Playa Esmeralda) is released!


Major fixes:
===========
 - fixed bug #1311 - Due to faulty HTML/Java-Script-Quoting, Apostrophes are
incorrectly displayed under IE 6 & IE7 but correctly displayed under Firefox
1.5.0.6. That could have lead to faulty configuration settings in the
SysConfig. It has been solved by moving from $Text{} to $JSText{} for text
translations in Java Script parts to have a correct quoting.

Fixes:
======
 - fixed double agent notifications on follow up if agent is owner and
responible
 - fixed not shown follow up feature in customer panel if ticket is closed
 - fixed bug #1361 - Can't locate object method "ModGet" via package 
    "Kernel::System::Config"
- added missing customer print feature

MD5 message digest (128-bit) checksums:
====================================== 

9d445c91abddcdc697782bc22bb4cb3c RPMS/suse/7.3/otrs-2.1.2-01.i386.rpm
4ad8c7b4dc22774dca844ecd8cb2e93b RPMS/suse/8.x/otrs-2.1.2-01.i386.rpm
eaba4d85890e6e1ecc47c6bb81fdbd51 RPMS/suse/9.0/otrs-2.1.2-01.i386.rpm
b256fa15f4312b7c9c62f0d1dbd8e1c8 RPMS/suse/9.1/otrs-2.1.2-01.i386.rpm
a1ed06e605ae729b11891085672f2860 RPMS/suse/10.0/otrs-2.1.2-01.i386.rpm
24e4c491c279b71af4b0a41c5e0934c3 RPMS/redhat/7.x/otrs-2.1.2-01.i386.rpm
0d985fa74b8825a11ea20eadb5ea3781 RPMS/redhat/8.0/otrs-2.1.2-01.i386.rpm
f98e40dfb60ef2fe16e7dda140921544 SRPMS/suse/7.3/otrs-2.1.2-01.src.rpm
4f3fb90affdf4a601cb26b0fcb324386 SRPMS/suse/8.x/otrs-2.1.2-01.src.rpm
cc89e0613346d1976e8256d57f507cba SRPMS/suse/9.0/otrs-2.1.2-01.src.rpm
b9e9db1f660dcdac26e7c98dec740a2f SRPMS/suse/9.1/otrs-2.1.2-01.src.rpm
53c4b15cba5d55c3b07c82506aad040c SRPMS/suse/10.0/otrs-2.1.2-01.src.rpm
daa43a7265786ba7cfe0a4bccac3c5cd SRPMS/redhat/7.x/otrs-2.1.2-01.src.rpm
4f02860c22655f27012dc21df04ef5ac SRPMS/redhat/8.0/otrs-2.1.2-01.src.rpm
8315e581ab786129ed03aabd363afc55 otrs-2.1.2.tar.gz
64f4fe22a089d848736c3ca72bf3c932 otrs-2.1.2.tar.bz2

Bug Reporting:
==============

Although OTRS 2.1 has been tested before, we appreciate your contributions
and bug reports. You, the OTRS Community, has always been an
invaluable source of helpful suggestions, fair comments and well skilled
tester to us. Therefore a great "THX!" goes out to you!

http://bugs.otrs.org/


And now,

((enjoy))

Hauke Jan Böttcher
Sales & Marketing Manager
 

((otrs)) :: OTRS GmbH :: Norsk-Data-Strasse 1 :: D - 61352 Bad Homburg
         Fon: +49 (0) 6172 18076 43 :: Fax: +49 (0) 6172 18076 90
           http://www.otrs.com/ :: Communication with success! 


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