Dear Community Members,
+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++
We are proud to announce OTRS::ITSM 1.0.4 (Whitehaven Beach)
today. This is a patch level release of stable OTRS::ITSM 1.0.,
and contains some bug fixes. For a complete list see below.
The OTRS team recommends all OTRS::ITSM 1.0.x users to upgrade
to OTRS::ITSM 1.0.4.
OTRS::ITSM 1.0 is the first ITIL compliant IT service management
solution on open-source basis. It is built on the solid
fundament of 49,000 known OTRS installations in 22 languages.
OTRS::ITSM 1.0.4 requires the installation of the Open Ticket
Request System OTRS version 2.2.4. All functionalities
known from OTRS continue to be available and the functionalities
representing ITIL processes can be installed as packages.
The release of OTRS 2.2.4 is published simultaneously to
OTRS::ITSM 1.0.4.
Bugfixes:
=========
* Bug #1862 - Customer Search was failing in config item edit
mask if a LDAP backend was used.
[ http://bugs.otrs.org/show_bug.cgi?id=1862 ]
Enhancement:
============
Added install- and upgrade intro.
Download:
=========
o http://otrs.org/download/
or:
o ftp://ftp.otrs.org/pub/otrs/ (Germany/Hamburg)
A complete list of all download mirrors (ftp/http/rsync) is available
at http://otrs.org/download/
MD5 message digest (128-bit) checksums:
=======================================
8081bf3bba989922784a6f5b808bf12a
ftp://ftp.otrs.org/pub/otrs/itsm/packages/GeneralCatalog-1.0.4.opm
e535eb56f837da2e2a83927de3a70379
ftp://ftp.otrs.org/pub/otrs/itsm/packages/ITSMConfigItem-1.0.4.opm
57d05eb90ebbdf1b9102757a2e23194d
ftp://ftp.otrs.org/pub/otrs/itsm/packages/ITSMCore-1.0.4.opm
7b13b6d2a3b6a548b0cdfa43a051cd29
ftp://ftp.otrs.org/pub/otrs/itsm/packages/ITSMLocation-1.0.4.opm
4874fc61bf3ff272bffd2ee9f31f5f2a
ftp://ftp.otrs.org/pub/otrs/itsm/packages/ITSMService-1.0.4.opm
38ef2f6a55e958de024ac036cab20155
ftp://ftp.otrs.org/pub/otrs/itsm/packages/ITSMTicket-1.0.4.opm
38555a4999649ca7b578d73c1e4986ca
ftp://ftp.otrs.org/pub/otrs/itsm/packages/LinkObject2-1.0.4.opm
Installation:
=============
A short installation guide is provided with the following file:
ftp://ftp.otrs.org/pub/otrs/itsm/INSTALL.ITSM
Bug Reporting:
==============
Although OTRS::ITSM 1.0.4 has been tested before, we appreciate
your contributions and bug reports. You, the OTRS Community, has
always been an invaluable source of helpful suggestions, fair
comments and well skilled testers to us.
Therefore a great "THX!" goes out to you!
o http://bugs.otrs.org/
((enjoy))
--
Hauke Jan Böttcher
Sales & Marketing Director
((otrs)) :: OTRS AG :: Norsk-Data-Straße 1 :: 61352 Bad Homburg
Fon: +49 (0) 6172 681988 10 :: Fax: +49 (0) 9421 56818 18
http://www.otrs.com/ :: Communication with success!
Geschäftssitz: Bad Homburg
Amtsgericht Bad Homburg, HRB 10751
Steuernummer: 003/240/97521
Aufsichtsratsvorsitzender: Burchard Steinbild
Vorstandsvorsitzender: André Mindermann
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