Dear Community Members,

++++++++++ OTRS Security Advisory 2010-01 OTRS 2.1.9 ++++++++++


Release:       OTRS 2.1.9
Status:        stable
Code Name:     Playa Esmeralda


SECURITY FIXES:
===============

---------------------------------------------------------------
 OTRS Security Advisory 2010-01            <[email protected]>
---------------------------------------------------------------
 ID:         OSA-2010-01
 Date:       2010-02-08
 Title:      Vulnerability in OTRS-Core allows SQL-Injection
 Severity:   Critical
 Product:    OTRS 2.4.x, OTRS 2.3.x, OTRS 2.2.x, OTRS 2.1.x
 Fixed in:   OTRS 2.4.7, OTRS 2.3.5, OTRS 2.2.9, OTRS 2.1.9
 URL:        http://otrs.org/advisory/OSA-2010-01-en/
 CVE:        CVE-2010-0438
---------------------------------------------------------------

To read the entire Security Advisory please follow this link:

ENGLISH VERSION:

http://otrs.org/advisory/OSA-2010-01-en/

GERMAN VERSION:

http://otrs.org/advisory/OSA-2010-01-de/

BUG FIXES:
==========

* Bug# 2491 - OTRS crashes after initial login on fresh
              installation on perl 5.10.
              [ http://bugs.otrs.org/show_bug.cgi?id=2491 ]


MD5 CHECKSUMS:
==============

dec0657db6cd3a627ee6a206f9c1a168
http://ftp.otrs.org/pub/otrs/RPMS/suse/7.3/otrs-2.1.9-01.i386.rpm
5393d405232abe1a4017f339587f41ec
http://ftp.otrs.org/pub/otrs/RPMS/suse/8.x/otrs-2.1.9-01.i386.rpm
76c0f6343ad639a1f599263d7b1ce8c0
http://ftp.otrs.org/pub/otrs/RPMS/suse/9.0/otrs-2.1.9-01.i386.rpm
eb3388eb5e36644033958e45aa745f95
http://ftp.otrs.org/pub/otrs/RPMS/suse/9.1/otrs-2.1.9-01.i386.rpm
44fadc2919c733ec3e7bae1aea26fb07
http://ftp.otrs.org/pub/otrs/RPMS/suse/10.0/otrs-2.1.9-01.i386.rpm
8df01a19a8e9f0d35d3cf2c79d184f44
http://ftp.otrs.org/pub/otrs/RPMS/redhat/7.x/otrs-2.1.9-01.i386.rpm
40626e5734c43e9fb4b247563c2c4b29
http://ftp.otrs.org/pub/otrs/RPMS/redhat/8.0/otrs-2.1.9-01.i386.rpm
433cde4c5b2781fd3749e58fb1aed084
http://ftp.otrs.org/pub/otrs/RPMS/fedora/4/otrs-2.1.9-01.i386.rpm
3585a3f7397a5e0607f02cd0fc4187ab
http://ftp.otrs.org/pub/otrs/otrs-2.1.9.tar.gz
83238bb68b14de4ceea7910c3efc9c00
http://ftp.otrs.org/pub/otrs/otrs-2.1.9.tar.bz2
dd1351534a5a3308ce9932808551dadb
http://ftp.otrs.org/pub/otrs/otrs-2.1.9-win-installer-2.1.1.exe


DOWNLOAD FIXED RELEASES:
========================

http://otrs.org/releases/


YOUR CONTRIBUTION:
===================

* Please send information regarding vulnerabilities in OTRS to
  [email protected].

* We kindly ask for your assistance to update the translation 
  files! The current status can be found here: 
  http://users.otrs.com/~me/i18n/


FEEDBACK & BUG REPORTING: 
========================= 
Although OTRS 2.1.9 has been tested before, we appreciate
your contributions. As always, you’re encouraged to tell 
us what you think, using this feedback e-Mail: [enjoy at otrs.com] 
or by filing a bug in Bugzilla [http://bugs.otrs.org].

MEET US:
========

CU@ PINK - 14th. IT Service Management Conference in Las Vegas (USA) 
and get to know more about OTRS  at booth no. 517b from Feb 21-24, 2010!

CU@ CeBIT 2010 in Hannover (Germany) and get to know more 
about OTRS at booth no. C37, in hall 2 from March 2.-6., 2010!

--

((enjoy))

Hauke Jan Böttcher
Director Sales & Marketing

OTRS AG
Norsk-Data-Straße 1
61352 Bad Homburg
Germany

T: +49 (0) 6172 681988 0
F: +49 (0) 9421 56818 18
I:  http://www.otrs.com/

Business Location: Bad Homburg
Country Court: Bad Homburg, HRB 10751
VAT ID: DE256610065
Chairman: Burchard Steinbild
Managing Board: André Mindermann (CEO)
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