+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++
Release: OTRS iPhone App 1.0.1
Requirements: OTRS Help Desk 2.4.1 (or higher)
installed iPhoneHandle
* iPhoneHandle 1.0.2 is recommended for OTRS 3.0.x
* iPhoneHandle 0.9.6 is recommended for OTRS 2.4.x
Status: Stable
ENHANCEMENTS
============
* Added multitasking functionality.
BUG FIXES
=========
* Bug# 5641 - No feedback of what's is app doing.
[ http://bugs.otrs.org/show_bug.cgi?id=5641 ]
* Bug# 5738 - iPhone App shows irritating technical data when creating a new
account.
[ http://bugs.otrs.org/show_bug.cgi?id=5738 ]
* Bug# 5739 - Edit Button without functionality if no account was created yet.
[ http://bugs.otrs.org/show_bug.cgi?id=5739 ]
* Bug# 5719 - new pop ups in the new version slow down email address entering.
[ http://bugs.otrs.org/show_bug.cgi?id=5719 ]
* Bug# 5617 - Error screen if filter contains no data in Watched and
Responsible view.
[ http://bugs.otrs.org/show_bug.cgi?id=5617 ]
* Bug# 5618 - Number of tickets on filters in Watched and Responsible view.
[ http://bugs.otrs.org/show_bug.cgi?id=5618 ]
* Bug# 6041 - Filter names are not clear.
[ http://bugs.otrs.org/show_bug.cgi?id=6041 ]
* Bug# 5798 - Age Display wrong.
[ http://bugs.otrs.org/show_bug.cgi?id=5798 ]
* Bug# 5591 - No default CustomerID is set.
[ http://bugs.otrs.org/show_bug.cgi?id=5591 ]
* Bug# 5741 - Wrong error message about international roaming.
[ http://bugs.otrs.org/show_bug.cgi?id=5741 ]
* Bug# 5740 - Filter selection is shown, although there is nothing to filter.
[ http://bugs.otrs.org/show_bug.cgi?id=5740 ]
* Bug# 6023 - failed to refresh error during typing a customer.
[ http://bugs.otrs.org/show_bug.cgi?id=6023 ]
SOFTWARE DOWNLOAD:
==================
iPhone App
==========
http://itunes.apple.com/us/app/otrs/id383841790?mt=8&uo=4
iPhoneHandle
============
This can be installed via the Package Manager in a running OTRS with Internet
or via our Package Repository [ http://ftp.otrs.org/pub/otrs/packages/ ]for
manual installation
FEEDBACK & BUG REPORTING:
=========================
Although iPhone App 1.0.1 has been tested before, we appreciate your
contributions. As always, you are re encouraged to tell us what you think,
using this feedback e-Mail: [feedback at otrs.org] or by filing a bug in
Bugzilla [http://bugs.otrs.org].
PROFESSIONAL SERVICES FOR OTRS:
===============================
OTRS Group provides a full set of services for each phase of deployment. Plan,
custom engineer, deploy and scale with confidence by relying on our
unparalleled expertise.
[ http://www.otrs.com/en/services/ ]
OTHER COMMUNITY SERVICES:
=========================
User Forums
[ http://forums.otrs.org/ ]
Mailing Lists
[ http://lists.otrs.org/ ]
Knowledge Database (FAQ)
[ http://faq.otrs.org/ ]
Brainstorm / Ideas
[ http://otrsteam.ideascale.com/ ]
--
Shawn Beasley
Community Manager
OTRS AG
Norsk-Data-Str 1
61352 Bad Homburg
Germany
T: +49 (0) 9421 56818 330
F: +49 (0) 9421 56818 18
I: http://www.otrs.com/
Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID:
DE256610065
Chairman: Burchard Steinbild, Managing Board: André Mindermann
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