On Tue, 4 Feb 2014, James Tanner wrote:
In more "enterprisey" bug trackers, there are many many fields a user has
to fill out when creating a ticket. Usually the end users are discouraged
by the number of fields and will simply stop filling them out or even
making tickets. However, these fields help project managers and other
contributors group issues into buckets to work smarter on solving lots of
tickets at once. Constantly context switching between issues of different
types is difficult for people like myself.
Our solution is to bring a little bit more "enterprise" to the github issue
tracker without slowing down issue creation for the users. We have built a
robot that will examine all new issues and verify the description matches a
*simple* markdown template.
https://github.com/ansible/ansible/blob/devel/examples/issues/ISSUE_TEMPLATE.md
If the description does not contain the headers in the template, a warning
will be added to the comments. If the description is not corrected within 7
days, the issue will be closed.
So "we cannot handle the number of contributions" is met with a "we will
just make it harder for people to contribute".
This is silly, I send in a pull-request for an obvious bug in the uri
module, and now I am asked to fill out a template or my pull-request will
be closed in 7 days.
https://github.com/ansible/ansible/pull/5869
Filling out the template is mork work than the patch.
Feel free to close my pull-request today and don't expect me to even
bother sending anything upstream as long as this is considered a best
practice.
PS Maybe you ought to set up your own bugzilla and disable the Github
issue-tracker altogether, rather than going down this path...
--
-- dag wieers, [email protected], http://dag.wieers.com/
-- dagit linux solutions, [email protected], http://dagit.net/
[Any errors in spelling, tact or fact are transmission errors]
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