For tower issues please reach out to [email protected] or use
https://support.ansible.com/

This list is for the open source Ansible project and not tower.

On Wednesday, January 20, 2016, Glenn Barnard <[email protected]>
wrote:

> Hi,
>
> I had to uninstall Ansible 1.9.4 earlier today and it also uninstalled
> Tower. I'm now trying to reinstall Tower but it's throwing exceptions. The
> install problem outputs:
>
> [gbarnard@localhost ansible-tower-setup-2.4.3]$ sudo ./setup.sh
> Traceback (most recent call last):
>   File "/bin/ansible-playbook", line 44, in <module>
>     import ansible.playbook
>   File "/usr/lib/python2.7/site-packages/ansible/playbook/__init__.py",
> line 18, in <module>
>     import ansible.inventory
>   File "/usr/lib/python2.7/site-packages/ansible/inventory/__init__.py",
> line 26, in <module>
>     from ansible.inventory.ini import InventoryParser
>   File "/usr/lib/python2.7/site-packages/ansible/inventory/ini.py", line
> 21, in <module>
>     from ansible.inventory.host import Host
>   File "/usr/lib/python2.7/site-packages/ansible/inventory/host.py", line
> 19, in <module>
>     from ansible import utils
>   File "/usr/lib/python2.7/site-packages/ansible/utils/__init__.py", line
> 27, in <module>
>     from ansible import errors
>   File "/usr/lib/python2.7/site-packages/ansible/errors/__init__.py", line
> 29, in <module>
>     from ansible.utils.unicode import to_unicode, to_str
> ImportError: cannot import name to_str
> [error] Oops!  An error occured while running setup.
> Setup log saved to /var/log/tower/setup-2016-01-20-21:52:26.log
>
> And the problems with UI include:
>
> 1) Clicking on projects returns: Failed to get /api/v1/projects/. GET
> status: 500
>
> 2) Starting a job-template returns: Failed updating job 6 with variables.
> POST returned: 500
>
> 3) clicking on the jobs button returns: Failed to get
> /api/v1/unified_jobs/. GET status: 500
>
> 4) Going into settings returns a really long error html panel.
>
> Please advise how I can COMPLETELY  remove Tower and it's database and
> start over from scratch.
>
> Thanks.
>
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-- 
Matt Martz
@sivel
sivel.net

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