Thanks to everyone for the feedback.  This was all very useful!  

-Adam

On Tuesday, August 29, 2017 at 8:44:12 AM UTC-4, Dick Davies wrote:
>
> This is currently an opinion argument, and you need to turn it into a 
> numbers argument. It's the only way to get past egos. 
>
> If a team deliver what they're asked to do on spec and on time, I 
> personally don't care what tooling they use, whether it's ansible or 
> hand-crafted. 
>
> If they're delivering late or low quality, start quantifying that and 
> maybe trial some automation, then compare the outputs. 
>
> On 25 August 2017 at 20:23, Adam Shantz <[email protected] <javascript:>> 
> wrote: 
> > I agree, they shouldn't be in power.  Alas, it's the situation I'm in, 
> and 
> > I'm not a Director/VP.  The people I refer to are system engineers.  My 
> > thought is they are comfortable being the only people with root access 
> (even 
> > though I've managed to get Ansible setup with some level of root 
> > privileges), and see it as a job security threat to allow other people 
> such 
> > access.  The other "reason" I've received is that any mature 
> organization 
> > has "division of duties" to ensure no one person has too much power. 
>  Which 
> > is true, but I'm trying to ensure business continuity without having to 
> > remember (and make manual changes) to systems that have special 
> > customizations.  I've tried to explain that as the platform & business 
> > owner, I'm the one that has to answer when things go wrong.  I also have 
> a 
> > proven track record of including people in decisions, but it seems like 
> a 
> > control thing.  I just want consistent, reliable, repeatable upgrades. 
> > 
> > Adam 
> > 
> > 
> > 
> > 
> > On Friday, August 25, 2017 at 3:06:45 PM UTC-4, Karl Jorgensen wrote: 
> >> 
> >> On Fri, 2017-08-25 at 11:08 -0700, Adam Shantz wrote: 
> >> 
> >> Hi all - 
> >> 
> >> I have some difficult people in my organization that are in positions 
> of 
> >> power that think that just because doing something manually "isn't very 
> >> hard", it shouldn't be automated.  For example, clone of VMs from 
> templates, 
> >> setting up sshd_config, etc. 
> >> 
> >> 
> >> Hm... such people should not be in power - perhaps if we knew more 
> about 
> >> their reasoning for this attitude then the list may be useful in 
> proposing 
> >> lines of arguments to convince them? 
> >> 
> >> Is there anyone out there that would be willing to exchange emails (so 
> I'm 
> >> not airing dirty laundry publicly) to trade ideas on how to deal with 
> these 
> >> difficult situations?  Bonus if you're in/near the DC or Virginia, USA 
> area. 
> >> 
> >> 
> >> By the little you have revealed, I doubt they would be receptive from 
> >> advice from a random stranger :-| 
> >> 
> >> 
> >> 
> >> -- 
> >> 
> >> Karl E. Jorgensen <[email protected]> 
> > 
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