hello Gauthreaux, Does your problem has been resolved?
Can you help me to find service_request(ritm) variables using snow_record_find module. Regards, GG On Thursday, April 11, 2019 at 11:22:40 PM UTC+5:30, Beau Gauthreaux wrote: > > Anybody else have ideas about this? > > On Tuesday, March 19, 2019 at 3:32:16 PM UTC-4, Beau Gauthreaux wrote: >> >> I'm trying to gather change record information from ServiceNow. >> Specifically I would like to query against a hostname and find if that >> server has change ticket open. I came across both of these modules for >> Ansible. I have had little success getting them to function properly. I'm >> hoping my syntax is bad or I'm doing something dumb. Here are my playbooks. >> >> - hosts: localhost >> connection: local >> gather_facts: no >> ignore_errors: True >> tasks: >> - name: Grab a user record >> snow_record: >> username: testuser >> password: somepass >> instance: myinstance >> state: present >> number: CHG9999 >> table: change_request >> lookup_field: cmdb_ci.name=someservername >> >> For snow_record_find: >> >> - hosts: mytest >> tasks: >> - name: Grab a user record >> snow_record_find: >> username: testuser >> password: somepass >> instance: someinstance >> #state: present >> #number: null?? >> table: change_request >> query: >> AND: >> equals: >> active: "True" >> type: "standard" >> u_change_stage: "80" >> contains: >> u_template: "MY-Template" >> >> There does not seem to be many examples or documents on how to use these >> modules. I'm open to using something different as long as it can be done >> via bash, Python, Ansible or some other command line utility that runs on >> Linux. Also I grabbed the snow_record_find module from >> https://github.com/garbled1/ansible_modules If you want to try it >> yourself. >> >> Error output for snow_record: >> >> The full traceback is: >> Traceback (most recent call last): >> File >> "/root/.ansible/tmp/ansible-tmp-1553017980.16-56687342300902/AnsiballZ_snow_record.py", >> line 113, in <module> >> _ansiballz_main() >> File >> "/root/.ansible/tmp/ansible-tmp-1553017980.16-56687342300902/AnsiballZ_snow_record.py", >> line 105, in _ansiballz_main >> invoke_module(zipped_mod, temp_path, ANSIBALLZ_PARAMS) >> File >> "/root/.ansible/tmp/ansible-tmp-1553017980.16-56687342300902/AnsiballZ_snow_record.py", >> line 48, in invoke_module >> imp.load_module('__main__', mod, module, MOD_DESC) >> File "/tmp/ansible_snow_record_payload_0p5jn8/__main__.py", line 332, >> in <module> >> File "/tmp/ansible_snow_record_payload_0p5jn8/__main__.py", line 328, >> in main >> File "/tmp/ansible_snow_record_payload_0p5jn8/__main__.py", line 317, >> in run_module >> AttributeError: 'module' object has no attribute 'UnexpectedResponse' >> >> fatal: [localhost]: FAILED! => { >> "changed": false, >> "module_stderr": "Traceback (most recent call last):\n File >> \"/root/.ansible/tmp/ansible-tmp-1553017980.16-56687342300902/AnsiballZ_snow_record.py\", >> line 113, in <module>\n _ansiballz_main()\n File >> \"/root/.ansible/tmp/ansible-tmp-1553017980.16-56687342300902/AnsiballZ_snow_record.py\", >> line 105, in _ansiballz_main\n invoke_module(zipped_mod, temp_path, >> ANSIBALLZ_PARAMS)\n File >> \"/root/.ansible/tmp/ansible-tmp-1553017980.16-56687342300902/AnsiballZ_snow_record.py\", >> line 48, in invoke_module\n imp.load_module('__main__', mod, module, >> MOD_DESC)\n File \"/tmp/ansible_snow_record_payload_0p5jn8/__main__.py\", >> line 332, in <module>\n File >> \"/tmp/ansible_snow_record_payload_0p5jn8/__main__.py\", line 328, in main\n >> File \"/tmp/ansible_snow_record_payload_0p5jn8/__main__.py\", line 317, in >> run_module\nAttributeError: 'module' object has no attribute >> 'UnexpectedResponse'\n", >> "module_stdout": "", >> "msg": "MODULE FAILURE\nSee stdout/stderr for the exact error", >> "rc": 1 >> >> Error output for snow_record_show: >> >> atal: []: FAILED! => { >> "changed": false, >> "module_stderr": "Shared connection to closed.\r\n", >> "module_stdout": "Traceback (most recent call last):\r\n File >> \"/root/.ansible/tmp/ansible-tmp-1553019300.21-10858374496170/AnsiballZ_snow_record_find.py\", >> line 113, in <module>\r\n _ansiballz_main()\r\n File >> \"/root/.ansible/tmp/ansible-tmp-1553019300.21-10858374496170/AnsiballZ_snow_record_find.py\", >> line 105, in _ansiballz_main\r\n invoke_module(zipped_mod, temp_path, >> ANSIBALLZ_PARAMS)\r\n File >> \"/root/.ansible/tmp/ansible-tmp-1553019300.21-10858374496170/AnsiballZ_snow_record_find.py\", >> line 48, in invoke_module\r\n imp.load_module('__main__', mod, module, >> MOD_DESC)\r\n File >> \"/tmp/ansible_snow_record_find_payload_j9P62r/__main__.py\", line 260, in >> <module>\r\n File >> \"/tmp/ansible_snow_record_find_payload_j9P62r/__main__.py\", line 257, in >> main\r\n File \"/tmp/ansible_snow_record_find_payload_j9P62r/__main__.py\", >> line 249, in run_module\r\n File >> \"/usr/lib/python2.7/site-packages/pysnow/legacy_request.py\", line 91, in >> _all_inner\r\n yield self._get_content(response)\r\n File >> \"/usr/lib/python2.7/site-packages/pysnow/legacy_request.py\", line 332, in >> _get_content\r\n server_error['summary'], >> server_error['details']\r\npysnow.legacy_exceptions.UnexpectedResponse: >> Unexpected HTTP GET response code. Expected 200, got 401\r\n", >> "msg": "MODULE FAILURE\nSee stdout/stderr for the exact error", >> >> -- You received this message because you are subscribed to the Google Groups "Ansible Project" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/ansible-project/757129a8-3a31-4e6e-bf86-19ac44269583o%40googlegroups.com.
