Thanks for your reply. The vmware guy told me that both ESX are identical. 
Version 6.7
The error message show that: ....the guest operating system 'otherGuest64' 
is wrong. 
Do you know where this value is configured? I can't find it in ESX or in 
template? 

Best regards,
H

On Tuesday, November 17, 2020 at 11:55:26 AM UTC+1 [email protected] wrote:

> Looks pretty much like your environments are not equal after all.
> As the error says, it may be down to the ESX version and/tools version(s).
> Are those recent enough in both environments?
>
>
> On Tue, 17 Nov 2020 at 11:42, Hiero-nymo <[email protected]> wrote:
> >
> > Hi All,
> >
> > I'm using the role vmware_guest to create virtual machine in both 
> vCenter environments: a Test and a Prod. This role use a template with 
> CentOS 8 and it is the same on both vCenters.
> > All is running fine in Test but not in Prod.
> > I recevied the following error:
> >
> > fatal: [x.x.x.x]: FAILED! => {"changed": false, "msg": "Failed to create 
> a virtual machine : Customization of the guest operating system 
> 'otherGuest64' is not supported in this configuration. Microsoft Vista (TM) 
> and Linux guests with Logical Volume Manager are supported only for recent 
> ESX host and VMware Tools versions. Refer to vCenter documentation for 
> supported configurations."}
> >
> > vCenter Version: 6.7.0.45000
> > Ansible Version: 2.9.10
> >
> > I've tried to use the vmware_guest_id but nothing changed.
> >
> > How can I troubleshooting this issue? In logs nothing special appends.
> > As someone seen already this problem?
> >
> > Best regard,
> > H
> >
> > --
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> .
>
>
>
> -- 
> Dick Visser
> Trust & Identity Service Operations Manager
> GÉANT
>

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