Hi Roberto,

Using REST API with payload is ok, but does not provide idempotency and
other Ansible features (check mode, diff etc.). I would still recommend to
rely on servicenow.itsm collection.


On Tue, Feb 22, 2022 at 6:11 PM Roberto Paz <[email protected]> wrote:

> My two cents: I saw approaches about this in the past. Most of them used
> SNOW API. You just have to build a proper JSON payload to interact with
> SNOW.
>
> El martes, 22 de febrero de 2022 a la(s) 09:24:26 UTC-3, Abhijeet Kasurde
> escribió:
>
>> Hi Akshay,
>>
>> Please go through this video https://www.youtube.com/watch?v=T8CtycTluos
>>
>> Thanks,
>> Abhijeet
>>
>> On Tue, Feb 22, 2022 at 4:52 PM Akshay Jadhav <[email protected]> wrote:
>>
>>> Hi Guys,
>>> Does anyone has any sample playbook for snow incident update and
>>> close(end to end automation for device reboot incident).As I am new to API
>>> part can someone please suggest how to fetch new incident from snow
>>> dashboard for "Node reboot alert" as a short description for incident.
>>> Thanks in advance.
>>>
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>>>
>>
>>
>> --
>> Thanks,
>> Abhijeet Kasurde
>>
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-- 
Thanks,
Abhijeet Kasurde

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