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[ The long-running fraud of PCEHR / TheirHR / ADHA continues to chew up
mega-millions that could have gone into actual health care. ]
My Health Record infrastructure goes to market
Joseph Brookes
Innovation Aus
30 July 2025
https://www.innovationaus.com/my-health-record-infrastructure-goes-to-market/
The agency behind My Health Record has gone to market to start carving
up the decades-long $780 million Accenture contract underpinning the
national data system, but is sticking with the incumbent supplier for
the time being.
On Wednesday, the Australian Digital Health Agency released a tender for
one chunk — the Application Support and Maintenance services for digital
health infrastructure. The agency managed infrastructure includes but is
not limited to My Health Record.
The procurement kicks off a mammoth modernisation and connection of the
digital infrastructure aimed at delivering better health outcomes,
information sharing and collaboration.
My Health Record is a key part of the infrastructure and is expanding to
include pathology data being shared by default after laws to enable it
passed Parliament earlier this year.
The controversial move is expected to channel more healthcare providers
and patients onto platform after uptake and actual use has struggled for
more than a decade.
The technology changes to enable the new approach also signal a
fundamental shift from the agency relying on Accenture to provide the
National Infrastructure Services for My Health Record System since 2012.
After a horror audit exposed how the supplier was able to “capture” the
agency and leverage its two contracts into more than $780 million, the
new approach will break up the work and add in more in house effort.
One of the early tests is the procurement of Application Support and
Maintenance (ASM) Services, which went to market on Wednesday.
“The ASM services are a cornerstone of the Agency’s ongoing
transformation journey, supporting our current suite of digital health
products and paving the way for innovative solutions,” ADHA chief
executive Amanda Cattermole said.
“New ideas and approaches are essential as we advance towards a
future-ready, connected healthcare system.”
An industry briefing for the tender will be held August 7 and the
services are slated to be procured over the next year.
In the meantime, to ensure operation a transition contract will be
awarded to the incumbent supplier.
Accenture’s national infrastructure service contract was amended for a
third time in March, adding another $18 million and pushing its total to
almost $142 million. The contract expired in June.
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Roger Clarke mailto:[email protected]
T: +61 2 6288 6916 http://www.xamax.com.au http://www.rogerclarke.com
Xamax Consultancy Pty Ltd 78 Sidaway St, Chapman ACT 2611 AUSTRALIA
Visiting Professorial Fellow UNSW Law & Justice
Visiting Professor in Computer Science Australian National University
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