In Plasma Wiki I can read:

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The following functionality has to be done by an [[Admin|admin]] which uses 
tools working in another [[Worlds]] to achieve them.

*Installation of new software
*Setup of network connections (WLAN, DHCP)
*Configuration of applications or environment
*Updating software
*Access to logs for analysis
*Installation of drivers for new hardware if new hardware is not autodetected 
and autoinstalled (like USB printer or Scanner, or digital Camera)
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Link: 
http://plasma.kde.org/wiki/index.php?title=KDE4_HIG_for_Endusers&action=edit&section=5


I'm not agree with all those points:



**** Installation of new software

What about if the Enduser need install Koffice or one of its componests?
What about if the user wants to try Krita because he doesn't like Gimp?

In Kubuntu Dapper there is a very good aplication for installing categorized 
software (not libs or "strange" packages). It's a "miniversion" of Adept and 
I think it's very useful for common users because allow them to investigate 
about the available applications they can install.

In Windows installing new software is not so easy (user must find it in www? 
or Emule?) but no one assumes to call an administrator to install or update a 
software.

I'm not speaking about installing a web server or a subversion repository, 
just "home" and "office" user software.



**** Setup of network connections (WLAN, DHCP)

In Windows XP there is a button in each interface called "Repair" that tries a 
DHCP and restores the connection in many cases, and the user just doesn't 
realize about the DHCP meaning.

What about if a common user wants internet at home?
Should he pay an administrator to configure the connection to the DHCP router 
of the ISP or the cable modem?
The other solution is when the ISP gives the user a CD with the "internet kit 
installation" (just for Windows in most cases, of course). Is it better than 
a good and easy mechanism in the operating system network configuration?

I'm not speaking about USB ADSL modem's with propietary or strange drivers, 
but DHCP routers, cable modem or static IP (the user should find easily the 
way to enter the address, mask, gateway and DNS in Kcontrol network module if 
the ISP indicates them).



**** Configuration of applications or environment

I hope this point is related to services like apache, postfix, iptables... but 
not user applications (mail, browser, chat, music...).



**** Updating software

Ubuntu, Kubuntu, RedHat... all of them allow the user updating the software 
easily.


Regards.

-- 
Iñaki
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