Laura, Thank you for sending the information we requested. It looks like you have things setup the right way.
Your work IT department may be blocking traffic from Bonjour and Appigo Sync at the router or network firewall level. Please check with them and let us know what happens, The Appigo Team -- Appigo Support [email protected] Learn more about Todo (task management made simple), Notebook (notes available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's website: http://www.appigo.com/ Follow the latest from Appigo on Facebook: http://www.tinyurl.com/appigo-fb Follow the latest from Appigo on Twitter: http://twitter.com/appigo Participate with Appigo and our community using the following Google groups: http://groups.google.com/group/appigo-todo/ http://groups.google.com/group/appigo-notebook/ http://groups.google.com/group/appigo-accufuel/ On Sun, Feb 28, 2010 at 7:17 PM, Lairy Lady <[email protected]>wrote: > Hi. The details you asked for are below: > > Computer IP address: 192.168.10.14 > Conputer subnet mask: 255.255.255.0 > > iPhone IP address: 192.168.10.15 > iPhone subnet mask: 255.255.255.0 > > The network I'm trying to sync over is my work network. > > Thanks, > Laura > > On Feb 25, 3:45 pm, Appigo Support <[email protected]> wrote: > > Laura, > > > > Thank you for your post. We are sorry to hear you are having trouble > setting > > up Appigo Sync. > > > > Could you please let us know the following: > > > > 1. What is the IP address and subnet mask of your iPhone > > 2. What is the IP addess and subnet mask of your computer > > 3. What type of network are you trying to sync over? (home, work, > school, > > hotel, etc) > > > > This page (http://appigo.com/appigo-sync/faqs/network/same-subnet) will > show > > you how to find the information in points 1 and 2. > > We hope to hear from you soon, > > > > The Appigo Team > > -- > > Appigo Support > > [email protected] > > > > Learn more about Todo (task management made simple), Notebook (notes > > available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's > > website:http://www.appigo.com/ > > > > Follow the latest from Appigo on Facebook: > http://www.tinyurl.com/appigo-fb > > > > Follow the latest from Appigo on Twitter:http://twitter.com/appigo > > > > Participate with Appigo and our community using the following Google > groups: > http://groups.google.com/group/appigo-todo/http://groups.google.com/group/appigo-notebook/http://groups.google.com/group/appigo-accufuel/ > > > > On Wed, Feb 24, 2010 at 12:51 AM, Lairy Lady > > <[email protected]>wrote: > > > > > I'm new to ToDo / Appigo Sync and am struggling to set it up to sync > > > with Outlook. I'm logged on via wi-fi, ToDo is recognising the > > > desktop and generating a passcode but Appigo Sync isn't detecting my > > > iPhone device. I've adjusted the firewall settings to allow Bonjour > > > and Appigo so it's not that causing it. It's only really going to be > > > of use if I can get it to sync with my work tasks. Help please. > > > > > Thanks. > > > > > -- > > > Learn more about Todo (task management made simple), Notebook (notes > > > available everywhere), and AccuFuel (fuel efficiency tracker) on > Appigo's > > > website:http://www.appigo.com/ > > > > > You received this message because you are subscribed to the Google > > > Groups "Appigo Todo" group. > > > To post to this group, send email to [email protected] > > > To unsubscribe from this group, send email to > > > [email protected] > > > For more options, visit this group at > > >http://groups.google.com/group/appigo-todo?hl=en > > -- > Learn more about Todo (task management made simple), Notebook (notes > available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's > website: http://www.appigo.com/ > > You received this message because you are subscribed to the Google > Groups "Appigo Todo" group. > To post to this group, send email to [email protected] > To unsubscribe from this group, send email to > [email protected] > For more options, visit this group at > http://groups.google.com/group/appigo-todo?hl=en > -- Learn more about Todo (task management made simple), Notebook (notes available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's website: http://www.appigo.com/ You received this message because you are subscribed to the Google Groups "Appigo Todo" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/appigo-todo?hl=en
