On Thu, 17 Jul 2003 08:31:15 +1000, Ron Clarke wrote:

> Hi Sam,

> On Wed, 16 Jul 2003 16:59:30 -0500, Samuel W. Heywood wrote:

>> During the wee small hours of this morning I was unable to access
>> my inbox.  I was also unable to access my remote shell account.  I
>> couldn't access any web sites either.  I could not get to anywhere on
>> the internet.  I tried with both Arachne and with Lynx386, an
>> alternative DOS browser.  Neither browser could access any web page
>> I tried to go to.  I am certain that I was properly connected and
>> logged on to my account at my ISP.  The problem persisted for a period
>> of about 20 minutes.  Then the service suddenly returned to normal.
>> Then I could access any site I wanted to without any problems.

>> I sent an email to the tech-support people at my ISP to describe the
>> problem I had experienced.  I mentioned the date and the time-frame when
>> I had the problem.  I asked them if they had temporarily suspended their
>> service during that period for performing routine maintenance and/or
>> system backups.  Also I asked them if the ISP had perhaps experienced
>> a denial-of-service attack.  They wrote back and thanked me for my email.
>> Also they informed me that they have no idea as to what could have caused
>> the problem.  They assured me that they know of nothing that was happening
>> during that time on their end that could have caused the problem.

>> Does anybody here have any ideas as to what could have caused the problem?

> I get that sort of thing happening here, too.  But with only one of
> my 3 ISP accounts.  According to a techie friend (who used to be the
> SysAdmin for that ISP) the problem was always a server malfunction, but
> was always claimed by the ISP, when questioned, as:
> Congestion on the net
> It's the fault of the Telstra internet backbone
> It's raining and water has gotten into the telephone junctions
> You are in the Yarra Valley, aren't you - there's a fault at your
> exchange
> No, nothing the matter here !
> Please check your setup.
> And so on.  Everything except something that was their fault.

> Does this sound familiar ?

That sounds very familiar. :(

Each time it has happened to me.
I switch to 'outside DNSs' and everthing works just fine.

The next time it happens to you.
Try switching to these DNSs
128.32.136.9
128.32.136.12


-- 
 Glenn
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