Position: Business Analyst with IVR
Location: Charlotte, NC 28217
Job Description: Provide support to consulting and technical teams in
different processes including design, development and deployment; document
system understanding, contribute to knowledge transfer with the objective
of ensuring delivery of high-quality solutions within the guidelines,
policies and norms of Infosys.
Working with Business owners, developers and IT Team to collect the
· Work with IT Team to understand technical aspect of the system
· Translating Business requirement to IT / Technical requirements
· Writing formal functional and non-functional requirement
· Good knowledge of IVR Technologies, Avaya Experience Portal, Nuance
Speech Engine, Java, J2EE, Web-services
· Telecom and Cable domain preferred
· Experience in various billing systems
· Database knowledge – Oracle, RDBMS
· Minimum 3 years’ experiences in Business Analyst roll for large
scale enterprise IVR.
*Next Level Business Services, Inc.*
Phone: | Fax: +1 (608)646-8326
Gtalk: mohd.az...@nlbservices.com |
You received this message because you are subscribed to the Google Groups "ONLY
To unsubscribe from this group and stop receiving emails from it, send an email
To post to this group, send email to firstname.lastname@example.org.
Visit this group at https://groups.google.com/group/aravindcontact.
For more options, visit https://groups.google.com/d/optout.