Hello, We have been working on developing our own Arches application with Farallon and I am running into an issue with our Media.
We have things set up so that photos and other scanned documents show up in their own reports. We are running Arches on AWS EC2 along with storing our media files on S3. We followed the S3 setup based on the HIP read the docs which was very helpful. The issue is when I load Media (either through a .arches file or manually through the forms) I can see the media in the reports and in the editing forms, however, after about an hour after upload the media disappear from the reports and are replaced with a "Photo Not Available" sign. If I click on the edit button and go to the editing forms for the media, the media appear in the forms just fine. If I change one of the options on the forms and save the media again it shows up in the report no problem (I am currently waiting to see if it will disappear again after an hour). If I turn on the "developer tools" for the browser when I go to the report for the media an error shows up that says "Failed to load resource: the server responded with a status of 403 (Forbidden)" and it shows a link to media on S3. Clicking on that link results in the following message: <Error> <Code>AccessDenied</Code> <Message>Request has expired</Message> <Expires>2015-10-14T17:36:11Z</Expires> <ServerTime>2015-10-14T18:05:09Z</ServerTime> <RequestId>2E34A2EC33077671</RequestId> <HostId> yDXfLxjgWdFAXxfuzJgJEbbvtgiqqvRLj4Uivd08krNFJKUY+zrztDb8zxv6aBw0x7zOGglgwuM= </HostId> </Error> This is definitely not my area of expertise, I am learning a lot of this stuff on the fly. It appears as though the issue may have something to do with S3 and the request timing out? Any addition information or suggestions are appreciated. Thanks. Andy -- -- To post, send email to [email protected]. To unsubscribe, send email to [email protected]. For more information, visit https://groups.google.com/d/forum/archesproject?hl=en --- You received this message because you are subscribed to the Google Groups "Arches Project" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
