Lucy, if you are having issues, the first step you should take is to make 
sure you are using python 2.7.6. The trick is that you must have virtualenv 
installed in the appropriate version of python before using it to make the 
virtual environment for your app. You can test this by activating your 
virtual environment and then typing python which will open the python 
interpreter, and in the header you will see what version your virtual 
environment is based on. This should be 2.7.6.

Adam

On Sunday, February 12, 2017 at 7:02:04 AM UTC-6, Lucy FJ wrote:
>
>
> Hi all,
>
> Having done some Arches customization we have hit some strange technical 
> problems so we decided to check everything from the installation of 
> dependencies onwards. It appears that we are using Oracle Linux 6.7 for our 
> Arches app. Has anyone had any problems with this? 
>
> It also seems that we are using Python v 2.6.6 not 2.7.6 which was 
> suggested for Arches. We know later versions can cause problems but can 
> earlier ones? If we need the later version of Python can we simply download 
> it and install without redoing the whole Arches installation again? 
>
> Thank you very much for your help!
>
> Lucy
>

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