Hi Adam,

Many thanks for your reply. I've been looking at this again and have just 
noticed from one of the error messages that it states that the Python 
version is 2.7.5. (I have asked the system administrator to let me know 
which version of Python he installed - i am not able to access the command 
window right now).

I know that Arches 3 requires 2.7.6. and I have read that later versions of 
python are not recommended. I was wondering if this was the case for this 
slightly earlier version? The problem arises when installing a standard 
version of Arches and HIP on to an Apache server.  read your comment on 
another thread and think it may be related:

https://groups.google.com/forum/#!searchin/archesproject/python$20version%7Csort:relevance/archesproject/0x2425DRFb8/rMJHqkOlBwAJ

The issue does not appear to arise out of the mismatches that you describe 
as no customisations have been made to resource.py, forms.py, or any of the 
templates or js files. The resource graphs and authority documents have 
loaded successfully according to the command line. 

Best wishes, 

Richard



On Friday, June 9, 2017 at 8:40:12 PM UTC+2, Adam Cox wrote:
>
> Hi Richard, what you are describing in the forms--red text, non-functional 
> buttons--happens when some part of the page doesn't load correctly. I'm 
> guessing there is a mismatch in node names, and how they are passed all the 
> way from forms.py, through the javascript, and to the html for the form 
> templates. You may learn more if you open the developer tools in Chrome 
> (F12).
>
> It's difficult to debug that stuff, so good luck.
>
> I'm pretty sure it's nothing to do with the postgis version.
>
> Adam
>
> On Tue, Jun 6, 2017 at 6:26 PM, Richard Jennings <[email protected] 
> <javascript:>> wrote:
>
>> Hi All,
>>
>> I'm currently helping a client with an Arches v3 platform that is not 
>> working correctly. The HIP sample resource graphs and authority documents 
>> have been uploaded and all 1221 concepts are visible in the RDM. However, 
>> when I click on the Resource Manager to view the forms, none of them are 
>> correct. The dropdown menus mostly work but when I click on the Add button 
>> nothing happens and the Save button is also unresponsive. Some of the nodes 
>> are also missing and others contained auto-generated values in red, such as 
>> 'keyword' in the keyword value. The errors are across the board in all 
>> resource models. I managed to find one error message to display in the 
>> Classification Form - a key error :  
>>
>> opt/arches/Projects/ENV/lib/python2.7/site-packages/arches_hip/models/forms.py
>>  
>> in update_nodes, line 300
>>
>> What might be causing this error? Why are the nodes not updating 
>> correctly? I've had a look at the client's own project settings.py file and 
>> I've noticed that template_postgis_21 is the template that they have 
>> selected, rather than template_postgis_20. I am wondering whether this 
>> might be an issue? Is Postgis 2.1 a suitable dependancy for Arches or does 
>> it have to be version 2.0? I notice in the Arches settings.py file that 
>> template_postgis_20 is selected. Alternatively, could the issue be with how 
>> the client has set up Arches on their server? Or am i missing something 
>> straightforward in the project settings file?
>>
>> Many thanks 
>>
>> Richard
>>
>> p.s. thank you all who attended the workshop in Liverpool in March. It 
>> was great to meet you!
>>
>>
>>
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