Hi Yuval,

What version of pip are you using? It is reported here that 18.0 and 18.1
are related to this error:
https://github.com/pypa/pip/issues/5665

You could try up- or downgrading pip to another version.
One of the other solutions posted there is disabling the progress
bar: --progress-bar=off
(I am assuming the complete command would be:
   python -m pip install arches --progress-bar=off --no-binary :all:
)

Or similar with: pip install  arches    -q --no-binary :all:
(Downside of this is that you cannot see the progress of the installation)

I hope this helps,
Vincent

On Wed, Feb 27, 2019 at 5:57 AM Yuval Krymolowski <[email protected]>
wrote:

> Yes, python 2.7.19 and I updated the PATH as instructed. I also added
> c:\python27 to the system's path .
>
>     Yuval
>
> On Tuesday, February 26, 2019 at 8:12:07 PM UTC+2, Yuval Krymolowski wrote:
>>
>> Hello,
>>
>>  I followed the installation insttructions on windows and  got thie error
>> message, please help:
>>
>> (ENV) C:\Users\yuval\Documents\Projects>python -m pip install arches
>> --no-binary :all:
>> Collecting arches
>>   Downloading
>> https://files.pythonhosted.org/packages/86/f5/d49a1a94feec4859706672495c103a1ef1cca175b466c58880e16f45b6bc/arches-4.3.3.tar.gz
>> (39.7MB)
>>     1% |Could not install packages due to an EnvironmentError: [Errno 42]
>> Illegal byte sequence
>>
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