Hi Ishara,

Thank you for the input. Having similar discussion with Darshana and Isura,
I have started extending askPassword implementation with email verification
flow in order trigger a password reset by capturing "update credential"
event. Still, we need a mechanism to distinguish admin password reset vs.
user password reset.

Thanks!
-Ayesha


On Wed, Sep 28, 2016 at 12:06 PM, Ishara Karunarathna <[email protected]>
wrote:

> Hi Ayesha,
>
> On Tue, Sep 27, 2016 at 11:00 AM, Isura Karunaratne <[email protected]>
> wrote:
>
>> Hi Ayesha,
>>
>> We can extend Ask Password feature we developed in IS 5.3.0 to support
>> this feature. So, we can send a confirmation email rather than an OTP.
>>
> There can be different user cases.
> If we think about a call center scenario then customer will call to
> support center and asked to reset the password and will communicate that to
> the client that time, then use can login and 1st attempt he need to reset
> the password.
> Then we can set an additional flag to user attribute that indicate that
> this password reset by admin.
> And then this can be checked in Password Policy Authenticator.
>
> And secured way to handle this extending Ask password implementation and
> send a email and rest the password. or send a OTP to customer and enforce
> to rest in 1st login.
> I think better to implement the 1st scenario and extent to these cases.
>
> Thanks,
> Ishara
>
>>
>> Thanks
>> Isura
>>
>>
>> *Isura Dilhara Karunaratne*
>> Senior Software Engineer | WSO2
>> Email: [email protected]
>> Mob : +94 772 254 810
>> Blog : http://isurad.blogspot.com/
>>
>>
>>
>>
>> On Mon, Sep 26, 2016 at 10:03 PM, Ayesha Dissanayaka <[email protected]>
>> wrote:
>>
>>> Hi,
>>>
>>> I have created public jira IDENTITY-5166
>>> <https://wso2.org/jira/browse/IDENTITY-5166> to track this
>>> implementation.
>>>
>>> Thanks!
>>> -Ayesha
>>>
>>>
>>>
>>> On Mon, Sep 26, 2016 at 5:14 PM, Ayesha Dissanayaka <[email protected]>
>>> wrote:
>>>
>>>> Hi,
>>>>
>>>> I have started working on [1], which forces password reset for a user
>>>> after a administrative password recovery action.
>>>>
>>>> Based on the off-line discussion with Darshana, this flow can be as
>>>> follows.
>>>>
>>>>    1. User, '*Bob*' forgets password and request administrative person
>>>>    for a password reset action
>>>>    2. Admin person reset the password and provide a new password to
>>>>    *Bob* off-line
>>>>    3. This can be performed using management console
>>>>    4. When *Bob* tries to log-in with newly provided password, login
>>>>    page should prompt password reset UI to *Bob*
>>>>    5. And without changing the password Bob cannot login to the system
>>>>    6. There should be a way to distinguish *user password reset* vs. *admin
>>>>    password reset*.
>>>>
>>>> But additionally, there can be enhancements to this flow by sending an
>>>> OTP in an email to the user, 'Bob' and enforcing password reset by
>>>> directing to a provided link.
>>>>
>>>> What are your thoughts on this?
>>>>
>>>> [1] https://redmine.wso2.com/issues/5417
>>>>
>>>> Thanks!
>>>> -Ayesha
>>>>
>>>> --
>>>> *Ayesha Dissanayaka*
>>>> Software Engineer,
>>>> WSO2, Inc : http://wso2.com
>>>> <http://www.google.com/url?q=http%3A%2F%2Fwso2.com&sa=D&sntz=1&usg=AFQjCNEZvyc0uMD1HhBaEGCBxs6e9fBObg>
>>>> 20, Palmgrove Avenue, Colombo 3
>>>> E-Mail: [email protected] <[email protected]>
>>>>
>>>
>>>
>>>
>>> --
>>> *Ayesha Dissanayaka*
>>> Software Engineer,
>>> WSO2, Inc : http://wso2.com
>>> <http://www.google.com/url?q=http%3A%2F%2Fwso2.com&sa=D&sntz=1&usg=AFQjCNEZvyc0uMD1HhBaEGCBxs6e9fBObg>
>>> 20, Palmgrove Avenue, Colombo 3
>>> E-Mail: [email protected] <[email protected]>
>>>
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>>
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>
>
> --
> Ishara Karunarathna
> Associate Technical Lead
> WSO2 Inc. - lean . enterprise . middleware |  wso2.com
>
> email: [email protected],   blog: isharaaruna.blogspot.com,   mobile:
> +94717996791
>
>
>
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>


-- 
*Ayesha Dissanayaka*
Software Engineer,
WSO2, Inc : http://wso2.com
<http://www.google.com/url?q=http%3A%2F%2Fwso2.com&sa=D&sntz=1&usg=AFQjCNEZvyc0uMD1HhBaEGCBxs6e9fBObg>
20, Palmgrove Avenue, Colombo 3
E-Mail: [email protected] <[email protected]>
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