Thanks to Mark for the tips on this issue. We haven't been able to solve it. We tried running the query that Mark suggested and got a null response. The problem persists. Some, if not all, of the components display in the PUI, they just have no connection to their parent <http://archivesspace.williams.edu:8081/repositories/4/archival_objects/9109> collection. Anyone else who is facing this issue, please get in touch.
Lisa +++++++++++++++++++++ Lisa Conathan Head of Special Collections Williams College Libraries 413-597-2930 On Mon, Nov 6, 2017 at 1:32 PM, Custer, Mark <[email protected]> wrote: > Hi Lisa, > > > > I’ve no clue what could be causing this, but others have reported the > issue as well. Hopefully the root cause of the issue can be identified > with enough eyes on the problem. So far, I haven’t seen this happen in > Yale’s TEST PUI instance (on 2.1.2) or on our DEV instance (on version > 20171105-1021). > > > > Chris Fitzpatrick started a thread on the Apace Google Groups about this, > though, which might be helpful: https://groups.google.com/ > forum/#!topic/archivesspace/PhgUjukaNzQ > > > > My first inclination would be that things are stuck in an indexing loop > (e.g. https://groups.google.com/d/msg/archivesspace/mRH_eCDHpwE/ > 2fjb5EAfAgAJ), but that could be completely wrong. In any event, can you > ask someone who has database access to run this query: > > > > *select* * *from* archival_object *where* root_record_id *is* *null*; > > > > If they get any results that way, that would cause an issue. > > > > As for whey it would happen in just one repository, I believe that once > the indexer gets stuck (and it goes through the record types one repository > at a time, I think) then it just won’t ever get to the rest of the record > types in that particular repository. Some of the archival objects in this > repository are indeed being indexed (e.g. http://archivesspace.williams. > edu:8081/repositories/4/archival_objects/10484), but not completely, > since this archival object doesn’t even know which collection it’s supposed > to be part of. > > > > Mark > > > > > > > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of > *Conathan, > Lisa > *Sent:* Monday, 06 November, 2017 1:12 PM > *To:* [email protected] > *Subject:* [Archivesspace_Users_Group] Components not displaying in one > of our repositories > > > > Hi everyone, > > > > Williams College is running 2.2.0 and we have two repositories publishing > to the PUI > <https://urldefense.proofpoint.com/v2/url?u=http-3A__archivesspace.williams.edu-3A8081_&d=DwMFaQ&c=cjytLXgP8ixuoHflwc-poQ&r=7Ez68qVcrmRD6nn1FqwoHBDEOxeRUCPm3xGvnFT0zjU&m=JzBHIZxvRNvhkRySA5RldRIIZdP1kv2X96NkBAW8OIU&s=jAORfSXBDnqTaD_cf0ibihSXV3M8AJY0fAiK5Tt6Y4U&e=>. > One repository is displaying resource records correctly, and the other > <https://urldefense.proofpoint.com/v2/url?u=http-3A__archivesspace.williams.edu-3A8081_repositories_4_resources-3F&d=DwMFaQ&c=cjytLXgP8ixuoHflwc-poQ&r=7Ez68qVcrmRD6nn1FqwoHBDEOxeRUCPm3xGvnFT0zjU&m=JzBHIZxvRNvhkRySA5RldRIIZdP1kv2X96NkBAW8OIU&s=8vtBE8ji2nrH10jpy54p5xzHPpLvPeDnVVKE971Otdg&e=> > is displaying only collection-level information (no collection > organization, no container list on the right side of the screen). > Components also do not display in the container inventory. We've double > checked that everything is published, reindexed, and rebooted. We > experienced this previously, and then the problem resolved with one of the > patches, and now has re-appeared. Anyone know why we might be having this > problem with just one of our repositories and what we might try to address > it? > > > > Lisa > > > +++++++++++++++++++++ > Lisa Conathan > Head of Special Collections > Williams College Libraries > 413-597-2930 <(413)%20597-2930> > > _______________________________________________ > Archivesspace_Users_Group mailing list > [email protected] > http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group > >
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