We have been trying to install Ariel on a new computer for a couple of weeks now.
We finally have the software installed, but get the following message on the Site Registration screen: CODE 4 This computer already has this version of Ariel registered. Please re-enter your CD key or contact Infotrieve Account Services to reset your account. We contacted Account Services, and they reset the account, but we still get the message. We also re-booted the computer. This part of the problem has been going on since Monday, it is getting a bit frustrating that it has not been resolved yet. Anybody have any ideas? Thanks. Penny Penny Glassman, MSLS Acting Head, Technology Initiatives University of Mass Medical School Lamar Soutter Library 55 Lake Avenue North Worcester, MA 01655 508-856-2200 [email protected] _______________________________________________ ARIE-L mailing list Mail the list at [email protected] Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/[email protected]/
