Sorry for cross-posting but I wanted to share what worked for us...

 

After upgrading to Ariel 4.1.1, we could not get the "Send to Patron"
process to work. Finally, our IT person figured it out yesterday

 

Here's what we did:

 

We use McAfee Anti-Virus.  He went to Virus Control--> access protection
properties--> anti-virus standard protection--> prevent mass mailing
worms from sending -->Edit (add winariel.exe to processes to exclude.)

 

Also, check to make sure you have the correct Outgoing (SMTP) mail
server and Incoming mail server in the Ariel settings.

 

Cheryl

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Cheryl Hoover, Interlibrary Loan Supervisor

Montana State University - Billings

1500 University Drive

Billings, MT 59101-0298

 

Voice: 406-657-1666  Fax: 406-657-2037

OCLC:  EM2  Docline: MTUEML

Ariel: 207.196.232.37

Odyssey: 192.156.215.186/EM2

 

View our catalog at www.msubillings.edu/library

 

See our music video on YouTube
<http://www.youtube.com/watch?v=RYWVr5e68Rk> 

 

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