We have had similar results.  When sending to a library that uses GMail,
I email the article to myself at work from the Ariel machine, then I
resend it to the requesting library from my Outlook account, using
Outlook to attach the PDF.  If the attachment is from Outlook, GMail is
happy; if the attachment is directly from Ariel, GMail ain't happy. 

--
Blake Walter
Director, Brimson Grow Library
Director of Academic Administration
Northern Seminary
680 E Butterfield Rd, Lombard, IL 60148
(Voice) 630-620-2115; (Fax) 630-620-2170
[email protected]
http://www.seminary.edu/library/library.html


-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Victoria
Smith
Sent: Tuesday, September 08, 2009 10:36 AM
To: Discussion of the Ariel Document Transmission System
Subject: RE: [ARIE-L] gmail and ariel

Same experience here at Florida Tech. If anyone has a solution, please
post to the entire group. This is bound to come up more and more
frequently. Thank you.


Tori Smith, ILL Office
Evans Library, Florida Tech
150 West University Blvd.
Melbourne, FL  32901

[email protected]
321-674-7539

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Bruce
Deitz
Sent: Tuesday, September 08, 2009 11:33 AM
To: Discussion of the Ariel Document Transmission System
Subject: RE: [ARIE-L] gmail and ariel

We've tried forwarding ARIEL documents to GMAIL with little success.

Our patrons reported GMAIL sees this as a virus and opening the document
is not possible.

I sent a test to my GMAIL account and experienced the same problem.

We no longer send ARIEL documents to GMAIL accounts.

Bruce Deitz
Kettering University Library 
1700 University Avenue                              
Flint    MI  48504-4898
Email:  [email protected] or
            [email protected]
Phone:  810.762.7938 or 810-762-9841                        
OCLC Symbol:  EGM
ARIEL IP:  198.110.2.128
TOLL FREE:  1-800-955-4464
 


-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Mattern,
Susan
Sent: Tuesday, September 08, 2009 11:24 AM
To: [email protected]
Subject: [ARIE-L] gmail and ariel

Our campus is in the process of switching our mail system to Google Mail
(gmail). Does anyone know if Ariel will work with Google Mail? It is a
web
based email service. I would like to use Ariel Document Delivery to
email
pdf versions of documents to our faculty and students.

Thanks for letting me know if Ariel (4.1) and Google Mail will work
together
and if there is anything you can advise me about in setting this up!
Susan
P.S.  There weren't any responses to this email last week, so I thought
I
would try again!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Susan Mattern
Interlibrary Loan Librarian
Lehigh Carbon Community College
4750 Orchard Road
Schnecksville, PA  18078

Email:  [email protected]
Phone:  610-799-1163
OCLC:  LCY
http://www.lccc.edu/library
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