Hello, fellow ILL folks!
I am no longer going to be Head of the Interlibrary Services Department
at the University of California, Berkeley, as I have accepted another
position. It has been a pleasure working with you all.
I have copied the position description and application process, as
listed by UCB, below. If you are interested, please apply!
Charlotte C. Rubens
Operations Manager
University of California
Northern Regional Library Facility
Head of Interlibrary Services, #15917
University of California Berkeley Libraries
Full-Time/Regular
Deadline to Apply: July 12, 2013
Departmental Overview
The Interlibrary Services Department (ILS) of the UC Berkeley Library
handles the borrowing and lending of library materials with other
institutions in order to best support researchers in all fields and
languages. Clientele are faculty, staff, students and independent
researchers from the UC Berkeley and around the world. ILS consists of
13 FTE staff plus student library employees supporting three units:
Interlibrary Borrowing, Interlibrary Lending and Photoduplication, and
the Baker Document Delivery Service. In addition to the standard suite
of software used by most library staff, ILS uses specialized equipment
and software to receive, send, fill, deliver and track interlibrary loan
and document delivery requests, as well as payments owed or collected.
Specialized software includes: Virtual Document Exchange (VDX); CLIO;
OCLC World Resource Sharing (WRS); CDL's MELVYL Request System; ARIEL;
OCLC's Interlibrary Fee Management System (IFM); and special programs
developed to allow efficient downloading, transcription and document
storage. Specialized equipment includes a number of planetary and
"feeder" scanners, electric carts, and digital fax machines. The Head
of Interlibrary Services reports directly to the Associate University
Librarian for Digital Initiatives & Collaborative Services, and works
with that AUL's management team to guide and coordinate the strategic
directions, programs, services, facilities, and policies. Managers are
committed to supporting staff development and fostering an environment
of collaboration, creative thinking, and continuous improvement.
Responsibilities
Manages the operations of UC Berkeley's interlibrary/resource
sharing and document delivery services, ensuring efficient centralized
operations for the Library through leadership, direction and management.
Directly supervises professional staff and provides managerial
support and guidance to a department with approximately 13 FTE including
several staff and student supervisors.
Manages and oversees, through unit managers and other staff, the
accountability and stewardship of campus financial resources in a manner
consistent with campus and System-wide compliance goals and objectives,
meeting all university reporting and record retention requirements.
Develops and administers policies, services, and programs which
have a large impact on campus and the UC System.
Determines staffing levels and mixture of staff and students to
realize optimal efficiencies and cost effectiveness.
Manages all aspects of UC Berkeley's compliance with interlibrary
loan (ILL) codes, laws and regulations, as well as cooperative
agreements between UC Berkeley and other libraries (domestic and foreign).
Represents the UC Berkeley Library perspective with other units on
campus, System-wide, nationally and internationally around relevant
issues in resource sharing (user-centric policies, licensing and
legislation, technology development, etc).
Participates as a member of the AUL's management team in developing
policies, procedures, services, human resources, operational, budgetary
and facilities issues to create consistency, service excellence and
ongoing improvement across departments.
Serves as leader for special initiatives and projects which are
high priority for the Library.
Required Qualifications
A minimum of 4 years demonstrated, effective supervisory experience
(including hiring, training, supervising, delegating, evaluating and
motivating staff).
Strong management skills including demonstrated skills in
decision-making, leadership,
initiative, and problem-solving.
Experience providing interlibrary loan and/or document delivery
service in an academic library.
Experience with software and hardware used in interlibrary loan and
document delivery services (e.g. OCLC , WCRS or WorldShare, VDX, Illiad,
Ariel, OCLC Article Exchange, scanners).
Advanced knowledge of interlibrary loan and document delivery
operations and best practices, electronic delivery services, and
bibliographic searching.
Familiarity with licensing, intellectual property issues, and
copyright law as it relates to interlibrary loan and document delivery.
Strong, demonstrated commitment to public services and improving
the user experience.
Excellent analytical, organizational, problem solving,
interpersonal, and communication skills.
Expert skill in analyzing, and presenting financial and operational
data.
Demonstrated initiative, flexibility, and ability to work
creatively and effectively both independently and as a team member.
Demonstrated ability to work effectively with diverse staff and
campus user communities.
Capacity to thrive in an environment of change and respond
effectively to shifting needs and priorities.
Salary & Benefits
Monthly: $4,250 - $6,308 Annual: $51,000 - $75,700
For information on the comprehensive benefits package offered by the
University visit:
http://atyourservice.ucop.edu/forms_pubs/misc/benefits_of_belonging.pdf
How to Apply
Please submit your cover letter and resume as a single attachment to
http://jobs.berkeley.edu/job-listings.html.
(Please search for the job posting using the job ID# 15917)
Criminal Background Check
This position has been designated as sensitive and may require a
Criminal Background Check. We reserve the right to make employment
contingent upon successful completion of a Criminal Background Check.
Equal Employment Opportunity
The University of California, Berkeley is an Equal
Opportunity/Affirmative Action Employer.
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