We need your insights! On 28 May, ARIN launched our 2026 Customer Satisfaction 
Survey to better understand how well we are meeting the needs of our customers 
and the broader Internet community. 

The survey is open through Friday, 19 June. 

Take the Survey: https://arin.net/customersurvey5   

The survey will help ARIN: 

- Better understand members and customer expectations and needs. 
- Measure satisfaction with ARIN’s services and operations. 
- Identify unmet needs and areas for improvement. 
- Assess perceptions of ARIN within the Internet community. 
- Identify opportunities to improve outreach, education, and participation. 
- Understand how ARIN’s current performance compares to that indicated by the 
previous surveys.  

Survey results will guide future service improvements and complement the 
feedback ARIN already collects throughout the year using transaction surveys, 
the feedback button on the ARIN website, the ARIN Consultation and Suggestion 
Process, and other channels. 

As a thank-you for participating, ARIN will randomly select 10 survey 
respondents to receive a $250 Amazon gift card during the survey period. To be 
eligible, please provide your name and email address on the final page of the 
survey. This information will only be used for the purposes of randomly 
selecting and contacting survey prize winners. 

Your feedback is important to us, and we appreciate your time in helping ARIN 
continue to improve our services. 

Regards, 

John Sweeting 
Chief Experience Officer 
American Registry for Internet Numbers (ARIN)


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