ARIN has launched our Customer Satisfaction Survey to better understand how well we are meeting the needs of our customers and the broader Internet community.
The survey is open now through Friday, 19 June. TAKE THE SURVEY: https://arin.net/customersurvey5 Working with marketing research firm Radius Insights, we developed this survey to gather feedback on ARIN’s services and operations, including Technical Services, Registration and Financial Services, Policy Development, Communications, outreach, and community engagement. The survey will help ARIN: - Better understand members and customer expectations and needs. - Measure satisfaction with ARIN’s services and operations. - Identify unmet needs and areas for improvement. - Assess perceptions of ARIN within the Internet community. - Identify opportunities to improve outreach, education and participation. - Understand how ARIN’s current performance compares to that indicated by the previous surveys. Survey results will guide future service improvements and complement the feedback ARIN already collects throughout the year using transaction surveys, the feedback button on the ARIN website, the ARIN Consultation and Suggestion Process, and other feedback channels. As a thank-you for participating, ARIN will randomly select 10 survey respondents to receive a $250 Amazon gift card during the survey period. To be eligible, please provide your name and email address on the final page of the survey. This information will only be used for the purposes of randomly selecting and contacting survey prize winners. Congratulations to Erich D., Thomas T., Marshall C., Walter J., Brooke C., and Lola J. for winning the first and second sets of survey prize drawings for $250 Amazon gift cards! You could be our next winner — just complete the ARIN Customer Satisfaction Survey at https://arin.net/customersurvey5 Your feedback is important to us, and we appreciate your time in helping ARIN continue to improve our services. Regards, John Sweeting Chief Experience Officer American Registry for Internet Numbers (ARIN) _______________________________________________ ARIN-Announce You are receiving this message because you are subscribed to the ARIN Announce Mailing List ([email protected]). Unsubscribe or manage your mailing list subscription at: https://lists.arin.net/mailman/listinfo/arin-announce Please contact [email protected] if you experience any issues.
