On Aug 20, 2014, at 7:10 AM, Martin Hannigan <[email protected]> wrote:
> 
> It's that, but if ARIN is going to block someone from maintaining their 
> address it would be operationally sound to send the associated POC an email 
> letting them know. Second, the application. Are the lockouts automated? My 
> information is no. I'd argue this sets this up for abuse.

Martin - 

   The lockout of an ARIN online account from making changes (other than 
   to its associated POC) is automatic, and done based on last notification 
   and last verified dates on the POC.  If you have any information to the 
   contrary, then it is in error; even the registration services desk can
   only update POCs (which makes then valid), there is no mechanism for the
   reverse.

   Note that accounts locked out based on being associated with an unvalidated 
   POC can ALWAYS immediately resolve the problem and regain access without 
staff 
   intervention.   All they have to do is login and click validate or edit the 
POC 
   handle to have correct information.  There’s never a circumstance where a 
user 
   would have to manage their records but be unable to do so - only that they 
must 
   validate their POC first (which is completely within their ability upon 
login.)  

   I will see if we can make more explanatory information about this available
   online, but in the meantime if you have an issue please do not hesitate to 
   contact the Registration Services - <https://www.arin.net/contact_us.html>

Thanks!
/John

John Curran
President and CEO
ARIN


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