I support this policy.

Giving ISP's/LIR's the ability to add reassignment contacts without verification from the contacts being added I think was always wrong. Often, the email added was NOT someone who actually processed abuse issues, but often was instead someone from purchasing or marketing who had absolutely no clue who or why we have ARIN. Often that person had no clue as to what address should be used (often a role account), and thus never provided the ISP with that correct information. Thus, the ISP used that person's info instead. As a result, when they got the verification email, they thought it was phishing or spam and ignored it.

Ensuring that added contacts in the database have been verified at creation time should go a long way in helping to keep the database clean. At a minimum, at least those who have verified their contact before entry into the database should know who ARIN is, and why they need to respond to that annual email. I would suggest that the verification email also remind the person of the future annual verification email that will be sent, and reminding them that they need to confirm their info once a year.

Albert Erdmann
Network Administrator
Paradise On Line Inc.




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