My domain has a valid abuse contact (me), and it's been years since I actually
received anything except spam. (I check the spam detector output daily to make
sure it actually is spam, and it always is. It's usually no more than a handful
of spam emails daily, probably because I never respond to it or originate any
email from the "abuse" address, so there is nothing for the spammers to harvest.)
Under this new scheme, would I still be able to handle abuse the exact same way?
Or would we be required to create a web page solely to provide an email
address and phone number for abuse reporting, duplicating what is already in whois?
BTW, our fairly extensive web site is almost entirely private, with only a half
dozen or so public pages of simple, static information. Which are inaccessible
if our Internet access or electrical power is down.
In other words, any change for us would be a pain the keister for no discernible
benefit to us or any one else.
Unless this is a NO-OP, my vote is NO.
On 10/26/2021 4:18 PM, ARIN wrote:
On 21 October 2021, the ARIN Advisory Council (AC) accepted "ARIN-prop-303: Make
Abuse Contact Useful" as a Draft Policy.
Draft Policy ARIN-2021-7 is below and can be found at:
https://www.arin.net/participate/policy/drafts/2021_7/
<https://www.arin.net/participate/policy/drafts/2021_7/>
You are encouraged to discuss all Draft Policies on PPML. The AC will evaluate
the discussion in order to assess the conformance of this draft policy with
ARIN's Principles of Internet number resource policy as stated in the Policy
Development Process (PDP). Specifically, these principles are:
* Enabling Fair and Impartial Number Resource Administration
* Technically Sound
* Supported by the Community
The PDP can be found at:
https://www.arin.net/participate/policy/pdp/
<https://www.arin.net/participate/policy/pdp/>
Draft Policies and Proposals under discussion can be found at:
https://www.arin.net/participate/policy/drafts/
<https://www.arin.net/participate/policy/drafts/>
Regards,
Sean Hopkins
Senior Policy Analyst
American Registry for Internet Numbers (ARIN)
Draft Policy ARIN-2021-7: Make Abuse Contact Useful
Problem Statement:
ARIN’s process of attaching an abuse contact to resource records is of limited
utility. The phone number is often an unmanned voicemail that refers the caller
to a web page while the email address is commonly an auto-responder which does
the same. Because the emails often involve problematic content they can get lost
in filters making it hard to even find the URL let alone get an abuse report to
go through. This is further exacerbated by folks who write programs to
automatically generate unverified abuse reports and email them to the ARIN
contact, flooding the mailbox with useless reports that no human being is
assigned to look through.
With responsible network providers, the process for dealing with network abuse
instead usually starts with a web page. The web page provides instructions and
may offer forms for describing the abuse and uploading supporting material of
the nature that the service provider needs in order to take action.
It would be helpful for ARIN to support the abuse reporting process they
actually use.
Policy statement:
Strike -
From 2.12 “and one valid abuse”
From 3.6.2 “Abuse”
Add:
2.1.2 To “organization information must include…zip code equivalent,” add “an
abuse reporting URL”
4.2.3.7.3.2: replace “upstream Abuse and Technical POCs " with “upstream
Technical POCs and URLs for reporting abuse”
6.5.5.3.1: replace “upstream Abuse and Technical POCs " with “upstream Technical
POCs and URLs for reporting abuse”
Timetable for implementation: Whenever
Anything Else:
Initial implementation suggested to replace the abuse POC with a URL pointing to
ARIN’s display of the same POC record which was used for abuse reporting. Should
support multiple URLs so that if desired an organization can specify both
“mailto:somebody@here” and “tel:1234567” if that’s how they actually want abuse
reported to them.
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ARIN-PPML
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--
John Santos
Evans Griffiths & Hart, Inc.
781-861-0670 ext 539
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