One more thing John….

You keep referring to his as the “Trusted” Facilitator program, not Qualified.

Why does ARIN feel to the need to create a trusted list, doesn’t that open ARIN 
to even more liability exposure?

 

Regards,
Mike

 

 

From: ARIN-PPML <arin-ppml-boun...@arin.net> On Behalf Of John Curran
Sent: Sunday, June 4, 2023 12:27 PM
To: PPML <arin-ppml@arin.net>
Subject: [arin-ppml] ARIN Trusted Facilitator Program and Certification 
Requirements (Re: Tenfold fee increases?)
Importance: High

 

Folks -  

 

I’d like to briefly address some of issues that have arisen in this thread 
about the forthcoming ARIN Trusted Facilitator Program and its associated fee 
change. 

 

First, in terms of discussing this topic on ppml, this is probably the best 
course of action today – despite the long-term desire that discussions of ARIN 
services and fees eventually migrate to the general-member mailing list.  The 
reason for this is that many in the community who are interested in such topics 
haven’t (yet) opted to become a general member and thereby joined the 
associated list, but also because at the present time general member status is 
only open to those either holding IPv4 or IPv6 number resources under 
registration services plan, and doesn’t include facilitators without resources, 
those who simply have an ASN, etc. 

 

In terms of the fee increase for participation in the ARIN Trusted Facilitator 
Program, this is driven entirely due to the anticipated costs of administration 
– the new program has quite a bit of “heft” to it in order to ensure that the 
participating facilitators are able and motivated to provide robust assistance 
to those enlisting their services.   Amongst other requirements this includes 
the employment at least two individuals who have passed a new certification 
program on Transfers at ARIN.  ARIN has not historically administered any 
certification programs, and this requirement is driving some additional costs 
that are reflected in the increased fee for the ARIN Trusted Facilitator 
Program.    

 

Note that information about both the trusted facilitator program and addition 
of a certification program manager were shared with the community during ARIN 
51 during the Customer Experience and Strategy Update 
<https://www.arin.net/participate/meetings/ARIN51/materials/wednesday/ARIN51_cxsupdate.pdf>
 – the only feedback received at that time was several customers sharing 
accolades about improved processing times that they had recently experienced 
with their ARIN tickets. 

 

However, we remain open to any/all feedback from the community on this new 
program and the related fee change, and as many folks are aware, we are not shy 
about adjusting the fee structures at ARIN to more equitably recover costs 
associated with registry services.  It is to be expected that once the Trusted 
Facility and associated certification program have been operational for some 
time, we will review the level of participation received, the associated costs, 
and determine if any adjustments are warranted to provide for more equitable 
cost recovery. 

 

Thanks!

/John

 

John Curran

President and CEO

American Registry for Internet Numbers

 

 

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