Re: RPC bind failure error

[Hall Chad - chahal]

** We’ve had this same problem at times with Mid Tier 6.3. Remedy tech support told me back in late January that patch 16 was supposed to fix it. Of course that was prior to the release of patch 16, and we haven’t applied patch 16 yet so I can’t confirm that it fixes it. Their advice was also to add the ARTCPPORT environment variable. I did that on my dev server and cycled IIS. However the problem didn’t go away for about a day after that. I never got an answer for exactly what has to happen after the variable is set for it to take effect. I’ll assume it requires a reboot, but can’t be certain.   Chad Hall  (501) 342-2650 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of George Barsan Sent: Tuesday, April 25, 2006 2:37 AM To: arslist@ARSLIST.ORG Subject: Re: RPC bind failure error   ** Hi Balaji, We had some similar issues with a 6.3 Midtier, although on an lower patch level. A colleague of mine found out that the Midtier server "lost" the configured TCP port setting under high load. His solution was to set the ARTCPPORT variable - which seem to be used as fallback - in the start up script of our application server. However, we communicated this issue & solution to Remedy and it should be solved in the meanwhile, but I unfortunately don't know in which patch set. George On 4/24/06, Balaji Chandrashekar <[EMAIL PROTECTED]> wrote: Sorry, forgot to provide the environment details: ARS 6.3 (patch 16) Oracle 9.1.6 Solaris 9 mid-tier 6.3 (patch 15) And a small correction: RPC 111 is blocked on the firewall (and not on the server as mentioned earlier) Regards, Balaji -------------------------------------------------------------------------------- From: Balaji Chandrashekar [mailto:[EMAIL PROTECTED]] Sent: Mon 4/24/2006 11:20 PM To: arslist@ARSLIST.ORG Subject: RPC bind failure error I am having a strange problem with ARS and Mid-tier. There is a firewall between ARS and mid-tier and once in a while the mid-tier throws an "RPC bind failure" error and looses connectivity with the server.  After 20-25 minutes, the connection resumes automatically on its own.  During this time, end users are not able to access the server.  This happens atleast twice in a day! ARS is configured for a specific port and the mid-tier server has this configured in the serverlist (TCP port specified). We checked the firewall logs and found that once in a while the mid-tier is trying to reach the server on RPC port 111, which is blocked on the server.  Only the TCP specific port is allowed. But, no idea how the connection is resumed again. Stange thing is, it works perfectly fine in this setup and once in a while looses connectivity in this way. In case any one has faced a similar problem or any help in this regard is appreciated. Many Thanks, Balaji _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125_______________________This posting was submitted with HTML in it___ ************************************************************************* The information contained in this communication is confidential, is intended only for the use of the recipient named above, and may be legally privileged. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please resend this communication to the sender and delete the original message or any copy of it from your computer system. Thank you. ************************************************************************* __20060125_______________________This posting was submitted with HTML in it___