-- It is the Arplugin.. I am having an issue with it.. I will contact remedy on this one..
-----Original Message----- From: Zandi, Patrick S MSgt AFRL/IFOS Sent: Thursday, April 27, 2006 11:41 AM To: '[email protected]' Subject: RE: Dev: LDAP and Server Config / Licensing. The Arplugin.log is non-existent.. This is the only log with Anything at all.. The API calls say this.. ARGetServerInfo -- as user Demo from Remedy Administrator (protocol 11) at IP address xxx.xxx.xx.xx <API > <TID: 0000003896> <RPC ID: 0000000336> <Queue: Admin > <Client-RPC: 390600 > <USER: Demo > /* Thu Apr 27 2006 11:36:23.4570 */-GSI OK <API > <TID: 0000003896> <RPC ID: 0000000337> <Queue: Admin > <Client-RPC: 390600 > <USER: Demo > /* Thu Apr 27 2006 11:36:23.4730 */+GFTI ARGetFullTextInfo -- as user Demo from Remedy Administrator (protocol 11) at IP address xxx.xxx.xx.xxx <API > <TID: 0000003896> <RPC ID: 0000000337> <Queue: Admin > <Client-RPC: 390600 > <USER: Demo > /* Thu Apr 27 2006 11:36:23.4730 */-GFTI FAIL <API > <TID: 0000003896> <RPC ID: 0000000338> <Queue: Admin > <Client-RPC: 390620 > <USER: Demo > /* Thu Apr 27 2006 11:36:42.5700 */+VFC ARValidateFormCache -- form ARDBC LDAP Configuration from Remedy User (protocol 11) at IP address xxx.xxx.xx.xx <API > <TID: 0000003896> <RPC ID: 0000000338> <Queue: Admin > <Client-RPC: 390620 > <USER: Demo > /* Thu Apr 27 2006 11:36:42.5860 */-VFC OK <API > <TID: 0000003896> <RPC ID: 0000000339> <Queue: Admin > <Client-RPC: 390620 > <USER: Demo > /* Thu Apr 27 2006 11:36:42.9300 */+GLE ARGetListEntry -- schema Configuration ARDBC from Remedy User (protocol 11) at IP address xxx.xxx.xx.xx <API > <TID: 0000003896> <RPC ID: 0000000339> <Queue: Admin > <Client-RPC: 390620 > <USER: Demo > /* Thu Apr 27 2006 11:36:42.9300 */-GLE FAIL -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Thursday, April 27, 2006 11:24 AM To: [email protected] Subject: Re: Dev: LDAP and Server Config / Licensing. Zandi, I think that all depends on what the plugin is doing. If the ARS server reaches out to the plugin server and gets an answer without the plugin sever needin to login to the ARS server then all should be ok. However, if the Plugin being called need to get config data or other things from ARS then I think the ARS server needs to be multi threaded for it to work properly. I _think_ the OOB plugins actually do not login to ARS to get their config info. I _think_ they get their config stuff from files on the file system. I am guessing this is a new install. So I think the issue if more likely a configuration problem. Check the arerror.log and maybe even turn on plugin logging to see if you can figure out if the plugin server is started and being called. Assuming the call is made.. but no answer is received... try to verify that the hostname "tserver3" can be resolved by DNS on that server. (maybe a simple hosts file entry could fix it up?) Also verify that your not running into some firewall issues on the local box too. HTH. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. Never ascribe to malice, that which can be explained by incompetence. On 4/27/06, Zandi, Patrick S MSgt AFRL/IFOS <[EMAIL PROTECTED]> wrote: > QQ: Hello > I have created a UNLICENSED server and wanted to test something.. > Need to use the ldap.. But getting a > ARERR [8760] Cannot establish a network connection to the AR System > Plug-In server : tserver3 : RPC: Program not registered > > Is that because I cannot add additional threads, because it is not > licensed.. > > I am not a MS remedy GURU .. But I am Trying to test some SSO > functionality. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
