On 5/4/06, Carl Reenus <[EMAIL PROTECTED]> wrote:
Good day list,
Our users have recently been plagued w/ a login issue. When they attempt
to login to the User tool, it hangs. On the top left corner, it appears
that it is hanging on the "CUP:INIT_CheckPreference" form... Our workflow
logging does not show us anything. After about 2 minutes of hanging, it
eventually lets them in. Logging shows no activity as it's hanging.
We are on User 6.3 patch 15, ARS 6.3 patch 14, in a Windows environment.
Our only solution thus far is to uninstall the client and reinstall.
This began happening several Mondays ago... Approx. 1/4 of our users (I am
guessing all of those that attempted to login that day) notified us that
morning. My initial assumption was that something was changed on
everyone's PC inside our domain. Although nobody has admitted to it! ;-)
It seems like everyday there is another case opened up due to this issue.
Has anyone experienced this, or does anyone have any idea what could be
causing this?
Thanks in advance.
Carl
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