On Thu, 4 May 2006 23:16:11 -0400, Axton <[EMAIL PROTECTED]> wrote:

>With 5.x(not sure the release this was fixed, whether 6.x or later 5.x
>patch), there was a problem with group notifications if using the
>canned AREA for authentication.  The users that had a blank password
>would not get notified from group notifications unless the email
>address and notification method were stored in the ldap directory and
>mapped in the AREA config form.
>
>Test it.  Create a group with two members, give one a password, the
Worth a try!  It works until stressed, then is broken, I'll see if my test 
case survives the broken state if both users have unblank, Remedy 
passwords.  Thanks much for the suggestion, Axton!  I can inform the list 
tomorrow afternoon if this works... ann
>other a blank password, use the same email address for both.  see if
>you get 1 email or two when you notify the group.  Was an old problem,
>but may be one of those that never got fixed until the next release
>(6.x).
>
>Axton Grams
>
>On 5/4/06, A R Kosch <[EMAIL PROTECTED]> wrote:
>> On Thu, 4 May 2006 21:18:06 -0400, Axton <[EMAIL PROTECTED]> wrote:
>>
>> >Do you use the provided precompiled AREA plugin for authentication?
>>
>> Yes we do.  What do you think, then.
>>
>> I noticed info in KB or somewhere that once a change is made to 
registered
>> user info, AREA keeps performing AREAVerifyLoginCallback stuff until a
>> restart is done. I see that happening in the log ad nauseam, constantly.
>>
>> With our ARS 5.1.2, are they creating a separate user_cache yet when a
>> change is made to go with the new dev cache setting?
>>
>> I've wondered about an unpatched Oracle 8.1.7 client and about rpcbind 
that
>> I think we use ver 2 and current release is at 4.  Doc says I should 
have
>> dev server's Oracle client patched to match compiled libs but production
>> doesn't require it; they both have the same problem....  Granted, I 
need to
>> have DBA patch the Oracle client regardless.  Also, for dev server, I 
have
>> RPC-Non-Blocking-IO: T in config file as required.
>>
>> I've checked number of file descriptors rlimit is 1024 and pfiles shows
>> conservative numbers on arserverd < 300.  This is on our development 
server;
>> I am showing 9 Oracle threads/processes/(whatever the correct 
terminology)
>> into the R database both in a broken state and just restarted.
>>
>> Later,
>> ann
>> >
>> >Axton Grams
>> >
>> >On 5/4/06, A R Kosch <[EMAIL PROTECTED]> wrote:
>> >> David, thank you for sharing about group notification issues!  Remedy
>> >> support is looking into it.
>> >>
>> >> BTW, arreload didn't fix our problem either.
>> >>
>> >> Regards,
>> >> ann
>> >> ~*~ ~*~ ~*~
>> >> A. R. Kosch
>> >> Special Projects/Analyst
>> >> Remedy ARS Administrator/Coordinator
>> >>
>> >> [EMAIL PROTECTED]
>> >> 785-532-4933
>> >> Kansas State University
>> >> Computing and Network Services
>> >>
>> >>
>> 
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