RESOLVED: How to open Browse window from a button

[Wacholz, Jenni]

Title: How to open Browse window from a button

**

The viewfield method works beautifully! The exact set fields statement that worked for me was:

"FILE://\\server name\directory\ "+ $PeregrineTicketNumber$

 

Thanks again for all your suggestions!

Jenni Wacholz
Remedy Administrator
Coventy/First Health
480-445-2517

 

---

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Blodgett, Jamie
Sent: Tuesday, May 02, 2006 1:38 PM
To: arslist@ARSLIST.ORG
Subject: Re: How to open Browse window from a button

**

Actually, you can set a viewfield on the form equal to FILE:\\(path and full filename).  This will launch attempt to open the file.  We use this today for opening browser windows and opening new emails & passing values.

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]On Behalf Of L. J. Head
Sent: Tuesday, May 02, 2006 4:33 PM
To: arslist@ARSLIST.ORG
Subject: Re: How to open Browse window from a button

**

Would BasicsGuide Page 627 be of any help to you?

 

PERFORM-ACTION-OPEN-URL [<current or new>]<URL_string>

Opens the specified URL in a browser. For the Windows client, a browser

is opened. For the web client, the URL is opened as follows:

To open the page in a new browser window, enter:

PERFORM-ACTION-OPEN-URL <URL_string>

or

PERFORM-ACTION-OPEN-URL new <URL_string>

To open the page in the current browser window, enter:

PERFORM-ACTION-OPEN-URL current <URL_string>

---

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Wacholz, Jenni
Sent: Tuesday, May 02, 2006 2:18 PM
To: arslist@ARSLIST.ORG
Subject: How to open Browse window from a button

**

I need to create an active link executed by a button that will open a browse window pointing to a specific path. The variable is the last folder in the path and it is the contents of the field "PeregrineTicketNumber." The big picture is that I am bringing a huge number of Peregrine legacy tickets into Remedy. All new tickets will use standard Remedy workflow but users will need the ability to view files that were formerly legacy Peregrine attachments.

I am trying to do this using OLE. Could one of you OLE gurus out there please help me get this working? Or if there is a better way to do this I'm open to suggestions.

ARS 6.0.3 P012
Oracle 9.2
AIX 6.1

The destination folders are on an NT box. Here's what I've tried:
OLE Automation (action)
OLE Local Servers
InternetExplorer(V1.0)

Type Library Information:
Isearches Object

Methods: Isearch* Item( [VARIANT Index] )
Methods/Items/Parameters/
phxd01\Sys3\Remedy Admin

Method Returns:
Return Value -> Idispatch* *
$PeregrineTicketNumber$

The error I get is "Error fetching the requested interface object. No such interface supported." 

Jenni Wacholz
Remedy Administrator
Coventy/First Health
480-445-2517

"MMS <firsthealth.com>" made the following annotations.
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