Thank you all for responding my question! So, there isn't any Remedy out of box solution. One good suggestion is to delete the "Add" "Delete" labels in the view and add those two buttons backed with special Run Process commands.
Will this work: have a two different views for the form with the attachment pool, the attachment pool on the Admin view has both "Add" and "Delete" displayed; the attachment pool on the Read only view has neither "Add" and "Delete". Thanks again for helping! Kevin -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of David Sanders Sent: Tuesday, May 09, 2006 9:45 AM To: [email protected] Subject: Re: How to make an attachment pool read only Unfortunately, I don't think this stops people adding/replacing attachments using drag-and-drop David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== ARS List Award Winner 2005 Best 3rd party Remedy Application tel +44 1494 468980 mobile +44 7710 377761 email [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> web http://www.westoverconsulting.co.uk -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Scott Parrish Sent: 09 May 2006 16:40 To: [email protected] Subject: Re: How to make an attachment pool read only If there are certain people who should be able to add/delete/save and others who should not, it is easiest to remove the add/delete/save lables from the attachment pool, then add the functionality using buttons and the special Run Process command for each action. Scott Parrish IT Prophets, LLC (770) 653-5203 http://www.itprophets.com -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Lai, Canhai Sent: Tuesday, May 09, 2006 10:54 AM To: [email protected] Subject: Re: How to make an attachment pool read only Claire, Thank you for your suggestion! That is a clever solution but it is a little more involving. Kevin -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tilton, Claire E Ms NGB-ARNG Sent: Monday, May 08, 2006 11:59 AM To: [email protected] Subject: Re: How to make an attachment pool read only Instead of having an attachments field you could make a form to hold your attachments. Then you can use workflow to do what you are saying. Thanks, Claire Claire Tilton SRA Contractor Remedy Developer 703.607.7412 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Lai, Canhai Sent: Monday, May 08, 2006 1:43 PM To: [email protected] Subject: How to make an attachment pool read only Hi All, Is there a way to make an attachment pool read only? The permission tab on an attachment pool doesn't do the job I will like. With no permission, the attachment pool disappear altogether. What I want is READ-ONLY: they can see file list and display all files, but they will not see "Add", "Delete" buttons for any selected attachment. Any suggestion is appreciated! Kevin ________________________________________________________________________ _____ __ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ________________________________________________________________________ ____ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ________________________________________________________________________ ____ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
