Action Request System 7.0
BMC Remedy Action Request System 7.0.00 Available Now!
AR SystemR 7.0.00, BMC Software's premier Service Process Management platform, provides the tools and features needed to better manage and maintain a global IT environment. AR System 7.0 provides end-to-end Unicode support from the Web client to the AR System Server, allowing global organizations to consolidate AR System based applications and data across geographies and making it easier to develop and maintain applications for users across different languages.
In addition, AR System 7.0.00 includes several new capabilities to make it faster to develop applications as well as administer the AR System environment. Finally, this release also provides new graphical capabilities to make your applications much more intuitive from an end user point of view.
New in AR System 7.0:
End to End Unicode
- Support for multiple languages and locales on a single AR Server
- Simplified multi-lingual application development support
Administering a Dispersed IT Environment
- New web-based console for administering all aspects of your AR System and application environment
- Includes support for managing application and user licenses over the web
- New unique console for AR System Administrators
- Remedy Administrator tool focuses exclusively on the development and customization of applications and workflows
AR System Developer Productivity
- Granular field spacing capabilities allow application developers to quickly and precisely align fields as part of UI design
- New "Find" functionality makes it easy for application developers to search specific workflow, forms, or fields based on keywords
- Extended audit capabilities improves data management and reporting across AR System-based applications
End User Visualization and Usability Support
- Tree Control field allows graphical selection and manipulation of application data similar to in Windows Explorer
- Navigation Bars increase application usability by dynamic, menu-driven input selection from end-users
- Data Visualization plug-in provides an unlimited ability to link graphical representation with AR System data and workflow
- Personalized table settings allow end users to set up application interface based on most commonly used data fields
- Saved Searches on Web increase user productivity by allowing users to set up a list of common searches on application data
- New Full Text Search options provides expanded search capabilities of AR System forms to include diary and attachment fields
How to Obtain Your Product
To get the benefit from all these new AR System, upgrade today and see how you can drive operational efficiency and optimize your current IT and AR System investments.
Note - If you have not created a user account, please do so prior to accessing Support Web. You will be prompted for account setup when you click the Support Web link that follows.
- Go to http://supportweb.remedy.com
- Log in using your User ID and Password
- Click "Download" section and click "Upgrades" to access Upgrade Central
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