Jack,
Try adding these characters to the end of the
active link names
`$
It seems strange but I ran into a problem
like this when it came to Filter Guide table looping and I found out from Remedy
BMC tech support that I had to put in `! At the end of my filters that were
called in the Filter Guide for the filters to process for every record in my
table.
I also found this tidbit about this in the Advanced User guide for
ARS 6.3 page 27:
Limit the active links in the table loop to run only
against rows that are
selected. To do so, append `$ (backquote character
followed by a dollar
sign) to the end of the names of the active links
contained within the table
loop guide. (You do not need to change the name of
the active link that
calls guide, the names of the table loop actions, or the
name of the active
link guide referenced by the call
guide.)
Granted they say selected rows and it sounds like you are
not selecting the rows in your Table 2 but give this a try anyhow.
I would try this though without that TableField2 + Count
logic.
Thanks
Peter Lammey
ESPN MIT Technical Services &
Applications Management
860-766-4761
-----Original
Message-----
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jack
Samson
Sent: Wednesday, May 10, 2006 2:53 PM
To:
[email protected]
Subject: Re: Nested Active Link Guides ARS 6.03 Patch
16
Thanks List. I tried this on ARS 6.03 Patch 16 and the User Tool
crashes.
Additionally, the initial Call Guide to TableField1 stops
after the first iteration of the second Table field. I tried to force and
go to the next ROW by setting the TableField2 + Count, but that crashes the User
Tool too.
>From: Sean Garrison
<[EMAIL PROTECTED]>
>Reply-To:
[email protected]
>To: [email protected]
>Subject: Re: Nested
Active Link Guides ARS 6.03 Patch 16
>Date: Wed, 10 May 2006 10:39:10
-0400
>
>Check your call to the guide in Active Link 2 ... you might
not have
>the "Table Loop" checkbox checked. Also if you want some
action to
>happen make sure you do don't just have $ROWSELECTED$ =
"1" ... you
>need something like $ROWSELECTED$ != "0". If you
are doing it based on
>selected items. ARS
>6.3
>has a
"Table Loop Selected Rows Only" checkbox that you can use as
well.
>
>Good
Luck
>
>Sean
>
>
>
>-----Original
Message-----
>From: Action Request System discussion
list(ARSList)
>[mailto:[email protected]] On Behalf Of Jack
Samson
>Sent: Wednesday, May 10, 2006 10:26 AM
>To:
[email protected]
>Subject: Nested Active Link Guides ARS 6.03 Patch
16
>
>Hi All,
>
>I have been struggling with a nested
active Link Guide. I am not sure
>what I am doing wrong, but it is
not working.
>
>I have 2 table fields. TableField1,
TableField2 and 2 Guides.
>
>Active Link One - Calls Guide1 which
performs a table loop through
>TableField1. (This Guide includes Active
Link2 in it)
>
>Active Link 2 - Calls Guide 2 which is a table loop
through Table Field2.
>
>My question is, I want to step through
table2 for every table1 entry.
>So It needs to loop through table2 and
then step down to the next row
>on table1 and loop back through table2
again... It seems that it starts
>the guide for
>table1 goes through
the 1st interation of table 2 then it stops.
>
>I was thinking that
it would return and continue through the first
>guide once it completed
the 2nd Active Link guide.
>
>Am I missing a
step?
>
>Thanks in advance
>
>Jackson
>Remedy
Admin
>
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