Thanks for the info. Remedy told us to wait for CMDB 1.1 patch 3 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Michiel Beijen Sent: Tuesday, May 09, 2006 10:44 AM To: [email protected] Subject: Re: Urgent: CMDB class delete
Murtuza, Please check this with Remedy: it looks much like SW00234571 Application-Generate-GUID command generates guids with the special character "[" and server is not able to interpret the value properly. Instead of "[", "#" is used henceforth in generating GUID. The thing is this bug is fixed in the latest patch of AR Server 5.1.2! If what you say is true it should also be fixed in AR System 6.3. I did not see this SW defect mentioned in any of the release notes for the AR 6.3 patches. Regards, Michiel On 4/13/06, Murtuza B <[EMAIL PROTECTED]> wrote: > Hi James, > > Well my class is stuck in delete pending for a very different reason. > When I created my class, it got generated with a classID that has a > square bracket '[' in it. This causes all searches on the class to > fail since [ is a special sql character. So even if you delete the > class, the class manager is unable to find the class for deletion. > The only workaround accd to Remedy is to delete everything manually > and recreate the class hoping it won't get the [ this time. > > Regards, > Murtuza. > > On Wed, 12 Apr 2006 08:17:22 -0700, McKenzie, James J C-E LCMC > HQISEC/L3 <[EMAIL PROTECTED]> wrote: > > >Murtuza: > > > >Check your error logs and look for 65280 failures in the Recon > >Engine. I had that problem until I applied patch 002 for CMDB 1.1. > > > >James McKenzie > > > > > >>On 4/12/06, Murtuza B <[EMAIL PROTECTED]> wrote: > >>> > >>> Hello listers, > >>> > >>> We added a class to the CMDB and later had to delete it. > >>> But this class has got stuck in Delete Pending. > >>> > >>> I will have to manually delete the class (& all related stuff) now > >>> as per Remedy Support's reply to my ticket. > >>> But they have not yet given me information on what to delete. > >>> > >>> Can anyone help me with a list of forms that one has to delete the > >entries > >>> from to get rid of the class completely ?? > >>> > >>> This is what I could figure out. Anything else ? > >>> > >>> OBJSTR:Pending > >>> OBJSTR:Class > >>> OBJSTR:ClassLocale > >>> OBJSTR:AttributeDefinition > >>> SHR:SchemaNames > >>> The BMC_Classname_ form > >>> The BMC & AST join forms. > >>> > >>> Regards, > >>> Murtuza. > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at > http://www.ARSLIST.org > ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
