I never knew that was possible... My User form has always had a Unique
index on just Login Name 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black
Sent: Saturday, May 13, 2006 12:21 PM
To: [email protected]
Subject: ARS v7 and non-Unique user logins

All,

Am I the only one who is _very_ disappointed to read the following?

Ref: Release-Notes-700-Web.pdf    page: 18
"
Unique user logins
        In AR System 6.3, it was possible to have multiple users with
the same user name but different passwords log in at the same time. AR
System 7.0 does not allow multiple users with the same user name if you
use the User form for authentication. If, however, you use external
authentication, multiple users with the same user name can log in only
if they belong to the same groups. (In the cache, only one session is
created, and this session will be used for both users.) If you are
upgrading to AR System 7.0 from a 6.3 system where you allow multiple
users with the same user name but different passwords, the AR System
upgrade scripts will fail and will generate a message suggesting that
you correct the multiple user name problem.
"

It sounds like they removed a very advanced (and very old) feature of
ARS in the name of performance and at the cost of backwards
compatibility.  That is not a pattern that I would imagine most
customers would value.

--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.
Never ascribe to malice, that which can be explained by incompetence.

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