Hi, Friends:

I just called BMCRemedy Customer Care.  According to them, they are
aware of the issue and having been working on it for the last hour.
Apparently, there are other issues, too.

They apologize for the inconvenience.

Michelle

P.S.  Sue Barber, it's just a notice letting subscribers know that
"TITLE - Upgrade Central will be unavailable for downloads May 11, 2006"


I could have used that message on May 10th.


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Barber, Sue
Sent: Monday, May 15, 2006 2:54 PM
To: [email protected]
Subject: Re: SPAM:BMC Remedy Service Management Customer Support eAlert
- Knowledge Base

I didn't get any - was it anything of importance?  *Feeling slightly
left out*

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Schulz, Kathy IT
Sent: Monday, May 15, 2006 3:41 PM
To: [email protected]
Subject: Re: SPAM:BMC Remedy Service Management Customer Support eAlert
- Knowledge Base

I rec'd 16 of them between 1:30 - 3:30pm est

________________________________

From: Action Request System discussion list(ARSList) on behalf of de
Man, Sebastiaan
Sent: Mon 5/15/2006 2:08 PM
To: [email protected]
Subject: Re: SPAM:BMC Remedy Service Management Customer Support eAlert
- Knowledge Base



> They have the old server and the new server on

To be honest, I've made that mistake before... :)

-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of
Zandi, Patrick S MSgt AFRL/IFOS
Sent: Mon 15-5-2006 19:48
To: [email protected]
Subject: SPAM:BMC Remedy Service Management Customer Support eAlert -
Knowledge Base

 I got 5 copies of this.. It must be REAL important..
Did you all get Spammed.
Oh, I know.. They have the old server and the new server on at the
someone..
Someone forgot to shut those escalations down..

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