**

Dave

 

Maybe it will help, maybe not

Look in the users ar.ini file for a section

named Menus

 

Style = 1     Pop up menu

Style = 2     List menu

Style = 3     Small menu

 

[Menus]

Style=1

 

 

 

 

 

Herb Partlow

President/CEO

IB Technical Consulting, Inc.

(O) 408-253-0344

(F) 408-253-0344

(C) 408-309-5316

[EMAIL PROTECTED]

http://www.ibtechnicalconsulting.com

 

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dave Barber
Sent: Monday, May 15, 2006 11:51 PM
To: [email protected]
Subject: Field menus displaying incorrectly

 

**

Got an interesting one.

 

A few of our users are experiencing strange behaviour on a field menu.

 

When the drop down dialog is clicked, a List type is shown, not a popup, even though their application preferences are set to popup.  Its on a variety of clients, both 5.1.1, 6.3 and 6.3 patch 16, all against a 5.1.1 /ITSM4 server.

 

I've checked the preferences form on the server, no entries for these users, so they should be defaulting to whatever is on the client.

 

Suggestions?

 

Regards

 

Dave

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