Don't know if this google link works, but for me it was the top result when I searched for Serviceware and Def. It talks about a file called ServiceWareIntegration.def. It looks like it is created originally for Helpdesk v5 or 5.5 but you probably will have to tweak it only a little to let it work with Helpdesk v6. I guess you should be able to search for the file name on the serviceware server or installation media.
http://66.102.9.104/search?q=cache:rLUAPhluLmkJ:www.serviceware.com/pdf/serviceware-remedy-inote.pdf+serviceware+def&hl=nl&gl=nl&ct=clnk&cd=1&client=firefox-a Kind regards, Michiel On 7/11/06, Troy Sasso <[EMAIL PROTECTED]> wrote:
Hi Herb, Thanks for the reply. You're one of the few that dared to respond on this topic. Do you know if there is a DEF file paced onto the ServiceWare server with the install? Regards, Troy --- Herb Partlow <[EMAIL PROTECTED]> wrote: > Troy > When you install the service ware product the > software adds it > stuff(workflow). I believe it was designed for ITSM > only, but > I could be wrong. > > Herb > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Troy Sasso > Sent: Monday, July 10, 2006 1:34 PM > To: [email protected] > Subject: Remedy integrated with ServiceWare > > Hi everyone, > > Has anyone out there in RemedyLand performed an > integration to > ServiceWare > via Remedy? If so, any advice or instructions? > > Thanks in advance. > > Troy > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at > http://www.wwrug.org > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at > http://www.wwrug.org > __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
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