Tyrone,
We are still running vers 5.1.2, and this might be version specific, but I
have found that the dde.ini file will ONLY execute from:
C:\Program Files\AR System\Home (our client installation path).
I had several problems until I made sure that this was the dde.ini file and
path that I was making changes to.
Hope this helps.
Ron Fariss
AIG Technologies
Remedy & TelAlert Administration
Work: (713) 831-2365
Cell: (281) 782-0979
Tyrone Dee
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.COM> cc:
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Please respond to
arslist
**
The excel path is correct, but thank you.
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Thad Esser
Sent: July 12, 2006 12:16 PM
To: [email protected]
Subject: Re: Question: DDE.INI
**
Also, if you literally did a copy and paste, you'll probably need to update
your path so that it points to the actual location of excel.exe.
Thad
"Perfection is achieved, not when there is nothing more to add, but when
there is nothing left to take away." - Antoine de Saint-Exupéry
"Chris Williams" <[EMAIL PROTECTED]>
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Please respond to Subject
[email protected] Re:
Question:
DDE.INI
Tyrone,
Make sure you've got a closing square bracket around the first
"excelrecord" tag:
[excelrecord]
Path=c:\excel\excel.exe
Application=excel
Topic=system
Format=TAB
...
HTH
Chris.
> I copied and pasted the example from the help file for DDE.INI. However,
> when I run it from Remedy User 6.00.01 I get the following error message:
>
> The format for the application section in dde.ini is invalid - you can
> specify CSV or TAB for format. (ARERR 1883).
>
> Can someone tell me why I am getting this as my format is set to TAB.
>
> Here is the DDE.ini file contents:
>
> [excelrecord
> Path=c:\excel\excel.exe
> Application=excel
> Topic=system
> Format=TAB
> XFRDATA=Clipboard
> Command1=[NEW(1)][PASTE()][SAVE.AS(,0)]
>
> [wordrecord]
> Path=c:\msoffice\winword\winword.exe
> Application=winword
> Topic=system
> Format=Record
> CharsPerLine=100
> XFRDATA=Clipboard
> Command1=[FileNew .Template="Normal", .NewTemplate = 0]
> Command2=[Editpaste]
>
> [wordcurrformat]
> Path=c:\msoffice\winword\winword.exe
> Application=winword
> Topic=system
> Format=CurrentFormat
> XFRDATA=Clipboard
> Command1=[FileNew .Template="Normal", .NewTemplate = 0]
> Command2=[Editpaste]
>
>
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